Heritage Manor West — nursing home in Shreveport, LA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 140 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 113.7 CMS, MDS-derived
CMS Certification Number: 195447
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Nov 1, 1997
Ownership type: For profit - Limited Liability company
Operator (legal business name): Heritage Manor West LLC
CMS chain: The Beebe Family 48 facilities
Phone: (318) 686-1400
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

8

latest Jul 16, 2026

Citations

19

19 health · 0 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E11	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 195447
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 140
First approved: Nov 1, 1997
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Louisiana.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jul 16, 2026	Health	Health Complaint	2	Potential harm	—	Open →
Mar 11, 2026	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Mar 11, 2026	Health	Health Standard	8	Potential harm	—	Open →
Jan 8, 2025	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jan 8, 2025	Health	Health Standard	5	Potential harm	—	Open →
Dec 10, 2024	Health	Health Complaint	2	Potential harm	—	Open →
Jan 10, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jan 10, 2024	Health	Health Standard	2	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E11	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jul 16, 2026	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Aug 14, 2026	Complaint
Jul 16, 2026	F-0726	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Aug 14, 2026	Complaint
Mar 11, 2026	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 17, 2026
Mar 11, 2026	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 17, 2026
Mar 11, 2026	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 17, 2026
Mar 11, 2026	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 17, 2026
Mar 11, 2026	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 17, 2026
Mar 11, 2026	F-0698	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 17, 2026
Mar 11, 2026	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 17, 2026
Mar 11, 2026	F-0924	Put firmly secured handrails on each side of hallways. Environmental Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 17, 2026
Jan 8, 2025	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Jan 31, 2025
Jan 8, 2025	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 31, 2025
Jan 8, 2025	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jan 31, 2025
Jan 8, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jan 31, 2025
Jan 8, 2025	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jan 31, 2025
Dec 10, 2024	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024	Complaint
Dec 10, 2024	F-0693	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Dec 20, 2024	Complaint
Jan 10, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 8, 2024
Jan 10, 2024	F-0698	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Feb 8, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 2.6

Health inspectionsstate 2.9

Staffingstate 2.4

Quality measuresstate 2.4

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.73

State avg 3.82US avg 3.90

Registered nurse (RN)0.30

State avg 0.31US avg 0.69

Licensed practical nurse1.05

State avg 1.18US avg 0.86

Nurse aide2.37

State avg 2.32US avg 2.35

Weekend total nurse3.27

State avg 3.24US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.06 (case-mix index 1.28).

Staff turnover

Total nursing staff turnover39.8%

State avg 47.1%US avg 45.3%

Registered nurse turnover30.0%

State avg 38.7%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Mar 11, 2026
Cycle 1 health score: 60
Total weighted score: 57

Operating entity

Heritage Manor West LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

The Beebe Family

48 facilities in 2 states. CMS chain ID 779.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.9

Ownership disclosures

Disclosures

44

Organizations

18

Individuals

18

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Lena Heritage LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	85%	Nov 1, 2014
Act Investments, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	15%	Nov 1, 2014
Nancy Beebe	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
Joseph Sadler	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
David Stallard	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
David & Felicia Stallard Child Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	5%	Jan 1, 2014
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	5%	Nov 1, 2014
Gerard and Alison Danos Childrens Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Nov 1, 2014
Joseph & Alison Sadler Children Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Nov 1, 2014

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Lena Heritage LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	85%	Nov 1, 2014
Act Investments, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	15%	Nov 1, 2014
Nancy Beebe	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
Joseph Sadler	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
David Stallard	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	14%	Nov 1, 2014
David & Felicia Stallard Child Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	5%	Jan 1, 2014
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	5%	Nov 1, 2014
Gerard and Alison Danos Childrens Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Nov 1, 2014
Joseph & Alison Sadler Children Tr	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Nov 1, 2014
Account Management Services Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2010
Administrative Systems Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2010
Lena Heritage LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2014
Pathway Management of Louisiana LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2014
Providence Care LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 7, 2020
Provider Professional Services Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2010
Tristar Rehab Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2024
Bobby Beebe	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2013
Elton Beebe	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2014
Gloria Garcia	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 5, 2013
Toni Parkinson	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2010
Kirk Savoy	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 3, 2016
Krishna Singh	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 9, 2020
David Stallard	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 7, 2020
Toni Parkinson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Nov 15, 2015
Account Management Services Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2010
Administrative Systems Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2010
Aria Care Management LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 1, 2022
Lena Heritage LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Pathway Management of Louisiana LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Nov 1, 2014
Pharmaceutical Consulting Services of America LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Dec 31, 2010
Providence Care LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 7, 2020
Provider Professional Services Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2010
Qsst Tr for Alison Beebe Sadler Danos and Her Descendants	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Qsst Tr for Felicia Beebe Stallard and Her Descendants	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Tristar Rehab Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2024
Verdin Enterprises, LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Nov 1, 2021
Westwood Manor Nursing & Rehabilitation LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Bobby Beebe	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2013
Elton Beebe	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Nancy Beebe	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2025
Toni Parkinson	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2010
Kirk Savoy	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 3, 2016
Krishna Singh	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 9, 2020
David Stallard	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 7, 2020

Same chain in Louisiana

All 47 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
The Oaks of Houma 1701 Polk Street, Houma, LA 70360 CCN 195201	120	Mar 26, 2026	15	—
Heritage Manor of Slidell 106 Medical Center Drive, Slidell, LA 70461 CCN 195220	120	Aug 20, 2025	211 harm	$11k
Audubon Health and Rehab 2110 Audubon Avenue, Thibodaux, LA 70301 CCN 195275	172	Sep 18, 2025	11	—
Senior Village Nursing & Rehabilitation Center 315 Harry Guilbeau Road, Opelousas, LA 70570 CCN 195318	150	Dec 3, 2025	31	—
Heritage Manor of Opelousas 7941 I-49 South Service Road, Opelousas, LA 70570 CCN 195321	109	May 5, 2026	362 IJ	$67k
Landmark of Plaquemine 59355 River West Drive, Plaquemine, LA 70764 CCN 195329	108	Jul 15, 2026	17	—
Heritage Manor of Baton Rouge II 9301 Oxford Place Ave, Baton Rouge, LA 70809 CCN 195389	144	Mar 5, 2026	306 IJ	$57k
Heritage Manor South 9712 Mansfield Road, Shreveport, LA 71118 CCN 195408	145	Apr 1, 2026	17	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 7060 Cottonwood Blvd, Shreveport, LA 71129
ZIP: 71129
County: Caddo Parish FIPS 22017
State: Louisiana
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
The Guest House Skilled Nursing and Rehabilitation 9225 Normandie Drive, Shreveport, LA 71118 CCN 195380	6.6 km	177	Jun 4, 2026	382 IJ1 harm	$125k
Southern Hills Healthcare and Rehabilitation 9105 Baird Road, Shreveport, LA 71118 CCN 195519	7 km	101	Apr 15, 2026	194 IJ	$62k
The Bradford Skilled Nursing and Rehabilitation 3050 Baird Road, Shreveport, LA 71118 CCN 195513	7.2 km	146	Mar 26, 2026	29	—
Heritage Manor South 9712 Mansfield Road, Shreveport, LA 71118 CCN 195408	7.2 km	145	Apr 1, 2026	17	—
Southern Oaks Nursing & Rehabilitation Center 1524 Glen Oaks Place, Shreveport, LA 71103 CCN 195558	8.3 km	61	Aug 5, 2026	213 IJ1 harm	$117k
Progressive Care Center 2550 Kings Hwy, Shreveport, LA 71103 CCN 195136	8.5 km	48	Jun 11, 2026	15	—
Willis-Knighton Extended Care Center 2550 Kings Highway, Shreveport, LA 71103 CCN 195622	8.5 km	24	Mar 12, 2025	2	—
Roseview Nursing and Rehabilitation Center 3405 Mansfield Road, Shreveport, LA 71103 CCN 195496	8.8 km	124	Jun 10, 2026	191 IJ	$15k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	195447	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	195447	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 195447

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction