Good Neighbor Home — nursing home in Manchester, IA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid · part of a continuing care retirement community (CCRC)
Certified beds: 112 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 97.2 CMS, MDS-derived
CMS Certification Number: 165503
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Nov 1, 2003
Ownership type: Non profit - Other
Operator (legal business name): Good Neighbor Society
CMS chain: Not part of a CMS-reported chain
Phone: (563) 927-3907
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Jul 30, 2026

Citations

22

5 health · 17 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D4	E4	F13
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 165503
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 112
First approved: Nov 1, 2003
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Iowa.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jul 30, 2026	Fire safety	Fire Safety Standard	4	Potential harm	1	Open →
Jul 30, 2026	Health	Health Standard	1	Potential harm	—	Open →
Oct 10, 2025	Health	Health Complaint	3	Actual harm	—	Open →
Jun 19, 2025	Fire safety	Fire Safety Standard	5	Potential harm	1	Open →
Jun 19, 2025	Health	Health Standard	0	No citations	—	Open →
Aug 15, 2024	Fire safety	Fire Safety Standard	8	Potential harm	—	Open →
Aug 15, 2024	Health	Health Standard	1	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D4	E4	F13
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jul 30, 2026	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 7, 2026
Jul 30, 2026	K-0311	Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	No plan of correction
Jul 30, 2026	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 6, 2026
Jul 30, 2026	K-0374	Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 31, 2026
Jul 30, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Aug 7, 2026
Oct 10, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Oct 30, 2025	Complaint
Oct 10, 2025	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 30, 2025	Complaint
Oct 10, 2025	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Oct 30, 2025	Complaint
Jun 19, 2025	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 2, 2025
Jun 19, 2025	K-0223	Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 2, 2025
Jun 19, 2025	K-0311	Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	No plan of correction
Jun 19, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 2, 2025
Jun 19, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 2, 2025
Aug 15, 2024	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Sep 20, 2024
Aug 15, 2024	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 20, 2024
Aug 15, 2024	K-0293	Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 20, 2024
Aug 15, 2024	K-0311	Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Waiver granted Oct 7, 2024
Aug 15, 2024	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 20, 2024
Aug 15, 2024	K-0379	Have proper openings in smoke barrier doors. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 20, 2024
Aug 15, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 20, 2024
Aug 15, 2024	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 20, 2024
Aug 15, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Sep 15, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 2.8

Staffingstate 3.8

Quality measuresstate 3.4

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.37

State avg 3.86US avg 3.90

Registered nurse (RN)1.01

State avg 0.74US avg 0.69

Licensed practical nurse0.41

State avg 0.56US avg 0.86

Nurse aide2.95

State avg 2.56US avg 2.35

Weekend total nurse3.65

State avg 3.38US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 5.27 (case-mix index 1.16).

Staff turnover

Total nursing staff turnover25.5%

State avg 44.1%US avg 45.3%

Registered nurse turnover5.0%

State avg 42.1%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Jul 30, 2026
Cycle 1 health score: 36
Total weighted score: 27

Operating entity

Good Neighbor Society

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

30

Organizations

9

Individuals

21

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Amber Andrews	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 29, 2007
Matthew Carpenter	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 21, 2017
Mackenzie Engelken	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 14, 2020
Timothy Gerst	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 1, 2023
Kristy Gibbs	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 2, 2022
Kyle Morris	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 31, 2014
Rachel Ronek Menard	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 20, 2023
Valarie Schlicht	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 3, 2019
Jessie Tibbott	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 13, 2013
Teresa Greve	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Aug 19, 2024
Carol Jebens	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 25, 2022
Milt Kramer	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 23, 2024
Randy Mahoney	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Aug 21, 2023
Joann Swinton	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 25, 2022
Linda Bessey	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Sep 23, 2024
Charles Button	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Sep 23, 2024
Diane Hammell	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Sep 23, 2024
Terry Rauch	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jun 1, 2021
Bcg Holdings Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Brehme Drug Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 17, 2022
Brighton Consulting Group LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Cascade Lumber Company	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2023
Cattail Bcg LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Cattail Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Ecsi Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Hacker Nelson and Co PC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2021
Iowa Health Care Association	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024
Matthew Carpenter	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 24, 2025
Timothy Gerst	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 24, 2025
Amber Jaeger	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 11, 2014

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 105 Mccarren Drive, Manchester, IA 52057
ZIP: 52057
County: Delaware County FIPS 19055
State: Iowa
Urban / rural (CMS): Rural

Within ~25 km

Nearby nursing homes

No nearby facilities with coordinates.

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	165503	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	165503	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 165503

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction