Dolphin Pointe Health Care Center — nursing home in Jacksonville, FL

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 146 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 139.8 CMS, MDS-derived
CMS Certification Number: 106135
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Mar 31, 2020
Ownership type: For profit - Limited Liability company
Operator (legal business name): Dolphin Pointe Health Care LLC
CMS chain: Not part of a CMS-reported chain
Phone: (937) 434-8820
Resident & family council: Both
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

6

latest Jan 30, 2026

Citations

32

19 health · 13 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D19	E9	F4
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 106135
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 146
First approved: Mar 31, 2020
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Florida.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jan 30, 2026	Fire safety	Fire Safety Standard	8	Potential harm	—	Open →
Jan 30, 2026	Health	Health Standard	5	Potential harm	—	Open →
Feb 15, 2024	Fire safety	Fire Safety Standard	5	Potential harm	—	Open →
Feb 15, 2024	Health	Health Standard	9	Potential harm	—	Open →
Mar 24, 2022	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Mar 24, 2022	Health	Health Standard	5	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D19	E9	F4
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction
Jan 30, 2026	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 13, 2026
Jan 30, 2026	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 13, 2026
Jan 30, 2026	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 13, 2026
Jan 30, 2026	K-0711	Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 13, 2026
Jan 30, 2026	F-0554	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 13, 2026
Jan 30, 2026	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Mar 13, 2026
Jan 30, 2026	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Mar 13, 2026
Jan 30, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 13, 2026
Feb 15, 2024	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 15, 2024
Feb 15, 2024	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 15, 2024
Feb 15, 2024	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 15, 2024
Feb 15, 2024	K-0915	Have proper power supply for life support equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Mar 15, 2024
Feb 15, 2024	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0585	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Mar 15, 2024
Feb 15, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Mar 15, 2024
Feb 15, 2024	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 15, 2024
Mar 24, 2022	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 3, 2022
Mar 24, 2022	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected May 3, 2022
Mar 24, 2022	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected May 3, 2022
Mar 24, 2022	F-0838	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Administration & records	F · Potential harm Widespread	Corrected May 3, 2022
Mar 24, 2022	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 3, 2022

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.3

Health inspectionsstate 2.9

Staffingstate 3.3

Quality measuresstate 4.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.05

State avg 3.86US avg 3.90

Registered nurse (RN)0.40

State avg 0.73US avg 0.69

Licensed practical nurse1.17

State avg 0.80US avg 0.86

Nurse aide2.49

State avg 2.33US avg 2.35

Weekend total nurse3.57

State avg 3.51US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.79 (case-mix index 1.18).

Staff turnover

Total nursing staff turnover55.8%

State avg 41.5%US avg 45.3%

Registered nurse turnover54.5%

State avg 46.1%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jan 30, 2026
Cycle 1 health score: 36
Total weighted score: 39

Operating entity

Dolphin Pointe Health Care LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

14

Organizations

5

Individuals

9

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Olt II, Inc	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	40%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC I	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC II	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC III	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Jeffrey Cleveland	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Geoffrey Fraser	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Sean Nelson	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Olt II, Inc	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	40%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC I	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC II	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Dolphin Pointe Medical Investors, LLC III	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Jeffrey Cleveland	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Geoffrey Fraser	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Sean Nelson	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	20%	Jul 15, 2016
Geoffrey Fraser	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 16, 2016
Geoffrey Fraser	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 15, 2016
Denise Nelson	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 15, 2016
Geoffrey Fraser	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 15, 2016
Denise Nelson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 15, 2016
Fifth Third Bank	Organization	Mortgage / security interest	5% OR GREATER MORTGAGE INTEREST	not provided	Feb 24, 2017
Jason Kallen	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Dec 4, 2025

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS (geocoding footnote 22).

Address: 5355 Dolphin Point Blvd, Jacksonville, FL 32211
ZIP: 32211
County: Duval County FIPS 12031
State: Florida
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
First Coast Health and Rehabilitation Center 7723 Jasper Avenue, Jacksonville, FL 32211 CCN 105429	0.9 km	100	Jan 23, 2026	33	—
Fountains Rehabilitation at Mill Cove 9960 Atrium Way, Jacksonville, FL 32225 CCN 105927	3.7 km	84	Feb 12, 2026	33	—
University Crossing 6210 Beach Blvd, Jacksonville, FL 32216 CCN 105820	4.5 km	111	Dec 19, 2024	5	—
Vivo Healthcare University 3648 University Blvd S, Jacksonville, FL 32216 CCN 105366Abuse icon	5 km	117	Aug 13, 2026	302 IJ	—
Riverwood Center 2802 Parental Home Road, Jacksonville, FL 32216 CCN 105135	6.3 km	240	Jan 9, 2025	401 harm	$35k
Fleet Landing One Fleet Landing Blvd, Atlantic Beach, FL 32233 CCN 105743	6.6 km	100	Jul 24, 2025	14	—
North Bank Center for Rehabilitation and Healing 333 E Ashley St, Jacksonville, FL 32202 CCN 105834	7 km	120	Aug 5, 2026	25	—
Palm Garden of Jacksonville 5725 Spring Park Road, Jacksonville, FL 32216 CCN 105682	7.5 km	120	Aug 28, 2025	272 IJ	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	106135	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	106135	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 106135

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction