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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D8 | E6 | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Nov 14, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 8, 2025 | Fire safety | Fire Safety Standard | 2 | Potential harm | — | Open → |
| Aug 8, 2025 | Health | Health Standard | 6 | Potential harm | — | Open → |
| Nov 29, 2023 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Nov 29, 2023 | Health | Health Complaint, Health Standard | 1 | Potential harm | — | Open → |
| Nov 13, 2023 | Health | Infection Control | 0 | No citations | — | Open → |
| Nov 6, 2023 | Health | Infection Control | 0 | No citations | — | Open → |
| Oct 13, 2022 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Oct 13, 2022 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D8 | E6 | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Nov 14, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 19, 2026 | Complaint |
| Aug 8, 2025 | E-0030 | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Sep 16, 2025 | |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
10 facilities in 5 states. CMS chain ID 391.
Chain average overall rating (CMS): 4.6
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Pacific Retirement Services Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 1, 2020 |
| Thomas Dorough | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 16, 2020 |
| Scarlett Huang | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 5, 2023 |
| Anthony Sabatini | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 20, 2024 |
| Matthew Stuart | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 1, 2025 |
| Katrina Bywater | Individual |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Plaza Healthcare 1475 North Granite Reef Road, Scottsdale, AZ 85257 CCN 035084 | 6 km | 179 | May 8, 2026 | 10 | — | |
| Tempe Post Acute 6100 South Rural Road, Tempe, AZ 85283 CCN 035106 | 6.1 km | 60 | Jul 30, 2026 | 131 harm | $13k | |
| Rehab at Scottsdale Village Square 2620 North 68th Street, Scottsdale, AZ 85257 CCN 035217SFFAbuse icon | 6.2 km | 141 | Not rated | Aug 14, 2026 | 661 IJ3 harm5 open | $212k |
| Friendship Village of Tempe 2525 East Southern Avenue, Tempe, AZ 85282 CCN 035074 | 6.4 km | 128 | May 1, 2026 | 30 | — | |
| Haven of Scottsdale 3293 North Drinkwater Boulevard, Scottsdale, AZ 85251 CCN 035059 | 7.3 km | 56 | Jan 7, 2026 | 281 harm | — | |
| Osborn Health and Rehabilitation 3333 North Civic Center Plaza, Scottsdale, AZ 85251 CCN 035076 | 7.4 km | 130 | Jan 16, 2026 | 10 | — | |
| Heritage Court Post Acute of Scottsdale 3339 North Drinkwater Boulevard, Scottsdale, AZ 85251 CCN 035083Abuse icon | 7.4 km | 108 | Jun 5, 2026 | 22 | — | |
| Resolve Harmony Center, LLC 2211 East Southern Avenue, Phoenix, AZ 85040 CCN 035205Abuse icon | 9 km | 115 | Jul 30, 2026 | 65 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 035300 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 035300 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| E-0039 |
| Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness |
| D · Potential harm Isolated |
| Corrected Sep 16, 2025 |
| Aug 8, 2025 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Sep 12, 2025 |
| Aug 8, 2025 | F-0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 12, 2025 |
| Aug 8, 2025 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Sep 24, 2025 |
| Aug 8, 2025 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 12, 2025 |
| Aug 8, 2025 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Sep 12, 2025 |
| Aug 8, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Sep 12, 2025 |
| Nov 29, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Jan 5, 2024 | Complaint |
| Oct 13, 2022 | E-0039 | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Nov 21, 2022 |
| Oct 13, 2022 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 21, 2022 |
| Oct 13, 2022 | F-0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 21, 2022 |
| Oct 13, 2022 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Nov 21, 2022 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 7.80 (case-mix index 1.20).
| Corporate officer / director |
| CORPORATE DIRECTOR |
| not provided |
| Oct 1, 2024 |
| Doug Wilson | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Oct 1, 2025 |
| Katrina Bywater | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Oct 1, 2024 |
| Virginia Desanto | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jul 21, 2016 |
| Robert Mayers | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Oct 28, 2019 |
| Doug Wilson | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jul 21, 2016 |
| Pacific Retirement Services Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jul 1, 2026 |
| Wipfli LLP | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 1, 2024 |
| Thomas Dorough | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 16, 2020 |
| Scarlett Huang | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Sep 5, 2023 |
| Anthony Sabatini | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 20, 2024 |
| Matthew Stuart | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 1, 2025 |