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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D21 | E2 | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jul 9, 2026 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Jul 9, 2026 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Apr 8, 2026 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| May 15, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Nov 14, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Jun 6, 2024 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Jun 6, 2024 | Health | Health Complaint, Health Standard | 12 | Potential harm | — | Open → |
| May 15, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Mar 27, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Feb 23, 2023 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Feb 23, 2023 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D21 | E2 | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jul 9, 2026 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 23, 2026 | |
| Jul 9, 2026 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jul 29, 2026 | |
| Jul 9, 2026 | F-0689 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
Not part of a CMS-reported chain.
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Creative Care Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | May 3, 2013 |
| Jessica Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Jillian Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Joshua Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Fred Lingenfelter | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2014 |
| Sara Overson | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2014 |
| Sandra Terry | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2014 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Creative Care Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | May 3, 2013 |
| Jessica Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Jillian Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Joshua Collins | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Feb 28, 2017 |
| Fred Lingenfelter |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| The Gardens Rehab & Care Center 3131 Western Avenue, Kingman, AZ 86401 CCN 035249 | 0.1 km | 58 | Jan 8, 2026 | 11 | — | |
| Desert Highlands Care Center 1081 Kathleen Ave, Kingman, AZ 86401 CCN 035169 | 0.2 km | 120 | Jul 31, 2025 | 72 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 035262 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 035262 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care |
| D · Potential harm Isolated |
| Corrected Jul 29, 2026 |
| Jul 9, 2026 | F-0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jul 29, 2026 |
| Apr 8, 2026 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 29, 2026 | Complaint |
| May 15, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 30, 2025 | Complaint |
| Nov 14, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 31, 2025 | Complaint |
| Nov 14, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 31, 2025 | Complaint |
| Jun 6, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 26, 2024 | Complaint |
| Jun 6, 2024 | F-0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 26, 2024 |
| Jun 6, 2024 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 26, 2024 |
| Jun 6, 2024 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 26, 2024 |
| Jun 6, 2024 | F-0680 | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 11, 2024 |
| Jun 6, 2024 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 26, 2024 |
| Jun 6, 2024 | F-0732 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision | E · Potential harm Pattern | Corrected Jun 17, 2024 |
| Jun 6, 2024 | F-0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 1, 2024 |
| Jun 6, 2024 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 26, 2024 |
| Jun 6, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Jun 28, 2024 |
| Jun 6, 2024 | F-0814 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Jun 28, 2024 |
| Jun 6, 2024 | F-0908 | Keep all essential equipment working safely. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 28, 2024 |
| May 15, 2024 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 29, 2024 | Complaint |
| Mar 27, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 12, 2024 | Complaint |
| Feb 23, 2023 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 3, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.10 (case-mix index 1.19).
| Individual |
| Direct owner |
| DIRECT OWNERSHIP INTEREST |
| not provided |
| Jan 1, 2014 |
| Sara Overson | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2014 |
| Sandra Terry | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2014 |
| Pierre Napier | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Apr 1, 2022 |
| Kristen Ott | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Aug 16, 2021 |
| Creative Care Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 15, 2005 |
| Ernest L Harman Md Zia Way LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2008 |
| Stephanie Cobanovich | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 16, 2020 |
| Jessica Collins | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 20, 2017 |
| Ernest Harman | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2008 |
| Pierre Napier | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 1, 2022 |
| Kristen Ott | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 16, 2021 |
| Jessica Collins | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Feb 28, 2017 |
| Pierre Napier | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 1, 2022 |
| Kristen Ott | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Aug 16, 2021 |
| Creative Care Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Feb 14, 2025 |
| Ernest L Harman Md Zia Way LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Feb 28, 2025 |
| Stephanie Cobanovich | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 16, 2020 |
| Jessica Collins | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 28, 2017 |
| Jillian Collins | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 28, 2017 |
| Joshua Collins | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 28, 2017 |
| Ernest Harman | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2008 |
| Fred Lingenfelter | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2014 |
| Pierre Napier | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Apr 1, 2022 |
| Kristen Ott | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Aug 16, 2021 |
| Sara Overson | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2014 |
| Sandra Terry | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2014 |