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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D18 | E5 | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Feb 12, 2026 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 28, 2025 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Aug 28, 2025 | Health | Health Standard | 0 | No citations | — | Open → |
| May 14, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Sep 12, 2024 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Sep 12, 2024 | Health | Health Complaint, Health Standard | 4 | Actual harm | — | Open → |
| Jun 4, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Jan 19, 2023 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Jan 19, 2023 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Sep 12, 2024 | Civil money penalty (fine) | $6,414 | — | 035143|Fine|133245 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D18 | E5 | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Feb 12, 2026 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 13, 2026 | Complaint |
| Aug 28, 2025 | K-0221 | Provide rooms that can be unlocked from inside without a key. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Nov 2, 2025 | |
| Aug 28, 2025 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Nov 1, 1990 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Mar 1, 1985 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Forrest Preston | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Nov 1, 1990 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Mar 1, 1985 |
| Nancy Butner | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Sep 16, 2018 |
| Adia Lehman | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Sep 2, 2025 |
| Kelli Rogge |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Desert Cove Nursing Center 1750 West Frye Road, Chandler, AZ 85224 CCN 035095Abuse icon | 120 | Aug 21, 2026 | 511 open | — | |
| Payson Care Center 107 East Lone Pine Drive, Payson, AZ 85541 CCN 035117 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Shea Post Acute Rehabilitation Center 11150 North 92nd Street, Scottsdale, AZ 85260 CCN 035105 | 0.3 km | 120 | Aug 7, 2026 | 9 | — | |
| Advance Health Care of Scottsdale 9846 North 95th Street, Scottsdale, AZ 85258 CCN 035268 | 0.9 km | 38 | Sep 17, 2025 | 10 | — | |
| Sante of North Scottsdale 17490 North 93rd Street, Scottsdale, AZ 85255 CCN 035286 | 6.7 km | 72 | Apr 8, 2025 | 18 | — | |
| Phoenix Mountain Post Acute 13232 North Tatum Blvd, Phoenix, AZ 85032 CCN 035072 | 9.6 km | 130 | Nov 19, 2025 | 311 harm | $8,018 | |
| VI at Grayhawk, a VI and Plaza Companies Community 7501 East Thompson Peak Parkway, Scottsdale, AZ 85255 CCN 035272 | 10.2 km | 36 | Aug 13, 2026 | 13 | — | |
| Arizona State Veteran Home-Phx 4141 North S Herrera Way, Phoenix, AZ 85012 CCN 035234Abuse icon | 10.2 km | 200 | Jul 28, 2026 | 613 harm8 open | $23k | |
| Heritage Court Post Acute of Scottsdale 3339 North Drinkwater Boulevard, Scottsdale, AZ 85251 CCN 035083Abuse icon | 11.4 km | 108 | Jun 5, 2026 | 22 | — | |
| Osborn Health and Rehabilitation 3333 North Civic Center Plaza, Scottsdale, AZ 85251 CCN 035076 | 11.5 km | 130 | Jan 16, 2026 | 10 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 035143 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 035143 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| K-0222 |
| Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Nov 2, 2025 |
| Aug 28, 2025 | K-0355 | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 2, 2025 |
| Aug 28, 2025 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 2, 2025 |
| May 14, 2025 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 27, 2025 | Complaint |
| Sep 12, 2024 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Oct 24, 2024 | Complaint |
| Sep 12, 2024 | F-0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 24, 2024 | Complaint |
| Sep 12, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 24, 2024 | Complaint |
| Sep 12, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Oct 24, 2024 |
| Jun 4, 2024 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Jul 9, 2024 | Complaint |
| Jun 4, 2024 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 9, 2024 | Complaint |
| Jan 19, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 18, 2023 |
| Jan 19, 2023 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 18, 2023 |
| Jan 19, 2023 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 18, 2023 |
| Jan 19, 2023 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 18, 2023 |
| Jan 19, 2023 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 18, 2023 |
| Jan 19, 2023 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 19, 2023 |
| Jan 19, 2023 | F-0888 | Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Feb 19, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.66 (case-mix index 1.51).
| Individual |
| Operational / managerial control |
| MANAGING CONTROL - GOVERNING BODY |
| not provided |
| Oct 6, 2025 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 1, 1985 |
| Nancy Butner | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 16, 2018 |
| Todd Fletcher | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2021 |
| Lisa Lay | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 24, 2017 |
| Adia Lehman | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 2, 2025 |
| Vinay Prabhakaran | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 29, 2012 |
| Aubrey Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Nov 27, 2024 |
| Forrest Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Nov 1, 1990 |
| Kelli Rogge | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 6, 2025 |
| Richard Swanker | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2002 |
| James Ziegler | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 18, 2001 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 21, 1994 |
| Terry Henry | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Aug 16, 1999 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Sep 22, 2000 |
| Life Care Centers of America, Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Nov 2, 1986 |
| Vinay Prabhakaran | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 28, 2025 |
| Forrest Preston | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Nov 2, 1986 |
| Kelli Rogge | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 15, 2025 |
| 163 |
| Apr 17, 2025 |
48 |
| — |
| Mi Casa Nursing Center 330 South Pinnule Circle, Mesa, AZ 85206 CCN 035120Abuse icon | 180 | Jul 20, 2026 | 411 harm | $14k |
| Life Care Center of North Glendale 13620 North 55th Avenue, Glendale, AZ 85304 CCN 035126 | 223 | Jun 12, 2026 | 28 | — |
| Life Care Center of Yuma 2450 South 19th Avenue, Yuma, AZ 85364 CCN 035133Abuse icon | 128 | Aug 6, 2026 | 60 | — |
| Life Care Center of Sierra Vista 2305 East Wilcox Drive, Sierra Vista, AZ 85635 CCN 035136Abuse icon | 152 | Jun 25, 2026 | 442 harm | $56k |
| Life Care Center of Tucson 6211 North La Cholla Boulevard, Tucson, AZ 85741 CCN 035140Abuse icon | 162 | Jul 10, 2026 | 583 harm | $14k |
| Heritage Health Care Center 1300 South Street, Globe, AZ 85501 CCN 035141 | 96 | Feb 27, 2026 | 25 | — |