The Rehabilitation Center at the Palazzo — nursing home in Phoenix, AZ

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 60 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 54.5 CMS, MDS-derived
CMS Certification Number: 035116
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Sep 19, 1985
Ownership type: For profit - Limited Liability company
Operator (legal business name): Aphz LLC
CMS chain: Aspen Skilled Healthcare 35 facilities
Phone: (602) 433-6300
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

8

latest Aug 25, 2026

Citations

41

30 health · 11 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D20	E21	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 035116
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 60
First approved: Sep 19, 1985
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Arizona.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Aug 25, 2026	Health	Health Complaint	1	Potential harm	1	Open →
Mar 25, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Jun 27, 2025	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Jun 27, 2025	Health	Health Complaint, Health Standard	8	Potential harm	—	Open →
Sep 8, 2023	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Sep 8, 2023	Health	Health Standard	7	Potential harm	—	Open →
Jul 28, 2022	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Jul 28, 2022	Health	Health Standard	13	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D20	E21	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Aug 25, 2026	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	No plan of correction	Complaint
Mar 25, 2026	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 3, 2026	Complaint
Jun 27, 2025	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 2, 2025
Jun 27, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 2, 2025
Jun 27, 2025	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 4, 2025
Jun 27, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 8, 2025	Complaint
Jun 27, 2025	F-0645	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 4, 2025
Jun 27, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 1, 2025	Complaint
Jun 27, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 1, 2025	Complaint
Jun 27, 2025	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Aug 19, 2025
Jun 27, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Aug 19, 2025
Jun 27, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Aug 19, 2025
Sep 8, 2023	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Oct 27, 2023
Sep 8, 2023	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Oct 27, 2023
Sep 8, 2023	F-0622	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	F-0742	Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Oct 27, 2023
Sep 8, 2023	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Oct 27, 2023
Sep 8, 2023	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Oct 27, 2023
Jul 28, 2022	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Sep 12, 2022
Jul 28, 2022	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 12, 2022
Jul 28, 2022	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 12, 2022
Jul 28, 2022	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 12, 2022
Jul 28, 2022	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 12, 2022
Jul 28, 2022	K-0926	Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 12, 2022
Jul 28, 2022	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 30, 2022
Jul 28, 2022	F-0645	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 30, 2022
Jul 28, 2022	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0773	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Aug 30, 2022
Jul 28, 2022	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 30, 2022
Jul 28, 2022	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0881	Implement a program that monitors antibiotic use. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Aug 30, 2022
Jul 28, 2022	F-0943	Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Aug 30, 2022

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.4

Health inspectionsstate 2.8

Staffingstate 3

Quality measuresstate 4.5

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.89

State avg 4.08US avg 3.90

Registered nurse (RN)0.47

State avg 0.74US avg 0.69

Licensed practical nurse1.18

State avg 1.04US avg 0.86

Nurse aide2.24

State avg 2.30US avg 2.35

Weekend total nurse3.47

State avg 3.59US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.66 (case-mix index 1.49).

Staff turnover

Total nursing staff turnover56.7%

State avg 44.8%US avg 45.3%

Registered nurse turnover33.3%

State avg 44.2%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Jun 27, 2025
Cycle 1 health score: 36
Total weighted score: 40

Operating entity

Aphz LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Aspen Skilled Healthcare

35 facilities in 2 states. CMS chain ID 50.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.7

Ownership disclosures

Disclosures

17

Organizations

3

Individuals

14

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Peter Bradshaw	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Ryan Case	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 8, 2024
Eric Elsner	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Jared Kirkwood	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Craig Orgill	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Marcus Paxman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Peter Bradshaw	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Ryan Case	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 8, 2024
Eric Elsner	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Jared Kirkwood	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Craig Orgill	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Marcus Paxman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Sep 13, 2024
Jeffrey Bradshaw	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Aug 26, 2025
Stephen Thompson	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Aug 12, 2025
Timothy Caslmon	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 13, 2024
Stephen Thompson	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 13, 2024
Aspen Healthcare Services LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Sep 13, 2024
Aspen Skilled Healthcare Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 8, 2024
Jacaranda Healthcare Group LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Sep 13, 2024
Jeffrey Bradshaw	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 16, 2023
Vern Brady	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 13, 2024
Ryan Case	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 13, 2024
Timothy Caslmon	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 12, 2025

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 6250 North 19th Avenue, Phoenix, AZ 85015
ZIP: 85015
County: Maricopa County FIPS 04013
State: Arizona
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Beatitudes Campus 1712 West Glendale Avenue, Phoenix, AZ 85021 CCN 035176	1.1 km	72	Sep 5, 2025	36	—
Maryland Gardens Post Acute 31 West Maryland Avenue, Phoenix, AZ 85013 CCN 035247Abuse icon	2.8 km	58	Jul 2, 2026	41	—
Haven of Phoenix 4202 North 20th Avenue, Phoenix, AZ 85015 CCN 035107Abuse icon	3.5 km	114	May 6, 2026	311 harm	$8,278
The Terraces of Phoenix 7550 North 16th Street, Phoenix, AZ 85020 CCN 035003	5 km	64	Jun 13, 2025	19	—
North Mountain Medical and Rehabilitation Center 9155 North Third Street, Phoenix, AZ 85020 CCN 035087	5.3 km	164	Nov 25, 2025	7	—
Camelback Post Acute Care and Rehabilitation 4635 North 14th Street, Phoenix, AZ 85014 CCN 035088	5.3 km	107	Jul 10, 2026	271 harm1 open	—
Horizon Post Acute and Rehabilitation Center 4704 West Diana Avenue, Glendale, AZ 85302 CCN 035159Abuse icon	6.8 km	196	May 13, 2026	231 harm1 open	$11k
Coronado Healthcare Center 11411 North 19th Ave, Phoenix, AZ 85029 CCN 035132	6.8 km	191	Jul 17, 2026	15	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	035116	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	035116	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 035116

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction