Canterbury Health Care Facility — nursing home in Phenix City, AL

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 137 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 130.8 CMS, MDS-derived
CMS Certification Number: 015382
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jun 28, 1983
Ownership type: For profit - Corporation
Operator (legal business name): Canterbury Aop SNF Operations LLC
CMS chain: Venza Care Management 30 facilities
Phone: (334) 291-0485
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Oct 4, 2023

Citations

17

13 health · 4 fire

Harm or worse

2

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G2	H·	I·
Potential harm	D9	E1	F5
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 015382
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 137
First approved: Jun 28, 1983
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Alabama.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Oct 4, 2023	Health	Health Complaint	1	Potential harm	—	Open →
Jun 2, 2023	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Jun 2, 2023	Health	Health Standard	6	Potential harm	—	Open →
Apr 23, 2021	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Apr 23, 2021	Health	Health Standard	5	Actual harm	—	Open →
Feb 13, 2020	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Feb 13, 2020	Health	Health Standard	1	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G2	H·	I·
Potential harm	D9	E1	F5
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Oct 4, 2023	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Past non-compliance Aug 17, 2023	Complaint
Jun 2, 2023	E-0015	Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Jun 30, 2023
Jun 2, 2023	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jun 30, 2023
Jun 2, 2023	F-0554	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 24, 2023
Jun 2, 2023	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2023
Jun 2, 2023	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2023
Jun 2, 2023	F-0661	Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2023
Jun 2, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2023
Jun 2, 2023	F-0791	Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2023
Apr 23, 2021	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	G · Actual harm Isolated	Past non-compliance Mar 31, 2021
Apr 23, 2021	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Past non-compliance Mar 31, 2021
Apr 23, 2021	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 28, 2021
Apr 23, 2021	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected May 28, 2021
Apr 23, 2021	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected May 28, 2021
Feb 13, 2020	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Mar 26, 2020
Feb 13, 2020	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Mar 26, 2020
Feb 13, 2020	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Mar 19, 2020

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.8

Staffingstate 3.7

Quality measuresstate 3.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.86

State avg 3.90US avg 3.90

Registered nurse (RN)0.54

State avg 0.66US avg 0.69

Licensed practical nurse0.58

State avg 0.78US avg 0.86

Nurse aide2.73

State avg 2.46US avg 2.35

Weekend total nurse3.25

State avg 3.27US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.11 (case-mix index 1.31).

Staff turnover

Total nursing staff turnover58.1%

State avg 46.8%US avg 45.3%

Registered nurse turnover54.5%

State avg 40.0%US avg 42.5%

Administrators who left1

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jun 2, 2023
Cycle 1 health score: 36
Total weighted score: 45

Operating entity

Canterbury Aop SNF Operations LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Venza Care Management

30 facilities in 8 states. CMS chain ID 614.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.4

Ownership disclosures

Disclosures

18

Organizations

7

Individuals

9

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Aop SNF Operations Holdings LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Mar 1, 2023
Ch Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	48%	Mar 1, 2023
Ms Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	23%	Mar 1, 2023
Ss Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	23%	Mar 1, 2023

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Aop SNF Operations Holdings LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Mar 1, 2023
Ch Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	48%	Mar 1, 2023
Ms Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	23%	Mar 1, 2023
Ss Aop Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	23%	Mar 1, 2023
Susan Strauss	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Jan 8, 2026
Menucha Goodman	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Dec 1, 2025
Adam Madison	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Jun 7, 2026
Aop Opco Manager LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 1, 2023
Melb Opco Manager LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 1, 2025
Vertex Financial Services LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2025
Mohannad Azzam	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 1, 2023
Menucha Goodman	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 1, 2025
Adam Madison	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 7, 2026
Menucha Goodman	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2025
Melb Opco Manager LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Dec 30, 2025
Vertex Financial Services LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Dec 30, 2025
Mohannad Azzam	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Mar 1, 2023
Adam Madison	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 7, 2026

Same chain in Alabama

All 29 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Cullman Health Care Center 1607 Main Ave NE, Cullman, AL 35055 CCN 015048	95	Oct 19, 2023	18	$27k
Rocket City Rehabilitation and Healthcare Center 105 Teakwood Drive SW, Huntsville, AL 35801 CCN 015116	159	Feb 26, 2023	313 IJ	—
Brookshire Healthcare Center 4320 Judith Lane, Huntsville, AL 35805 CCN 015127	129	Mar 17, 2022	18	—
Falkville Rehabilitation and Healthcare Center 10 West 3rd Street, Falkville, AL 35622 CCN 015136SFF Candidate	116	Sep 2, 2025	4512 IJ2 harm	$147k
Forest Manor Health and Rehab 2215 32nd Street, Northport, AL 35476 CCN 015143	182	May 13, 2021	12	—
Haleyville Health Care Center 2201 11th Avenue, Haleyville, AL 35565 CCN 015157	97	Apr 22, 2021	3	—
Decatur Health & Rehab Center 2326 Morgan Avenue Southwest, Decatur, AL 35603 CCN 015206	119	Feb 3, 2025	184 IJ	$25k
Northside Health Care 700 Hutchins Avenue, Gadsden, AL 35901 CCN 015223	115	Oct 17, 2019	20	$222k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 1720 Knowles Road, Phenix City, AL 36869
ZIP: 36869
County: Russell County FIPS 01113
State: Alabama
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Parkwood Health Care Facility 3301 Stadium Drive, Phenix City, AL 36867 CCN 015179	4.2 km	74	Feb 13, 2026	26	—
Bridgeway Health and Rehabilitation Center 3900 Lakewood Drive, Phenix City, AL 36867 CCN 015331	5.5 km	86	Jan 9, 2020	12	—
Magnolia Manor of Columbus Nursing Center - West 2000 Warm Springs Rd, Columbus, GA 31904 CCN 115045	7.5 km	166	Dec 18, 2025	114 IJ	$34k
Magnolia Manor of Columbus Nursing Center - East 2010 Warm Springs Road, Columbus, GA 31904 CCN 115124	7.6 km	210	Nov 21, 2025	362 harm	$8,788
Spring Harbor at Green Island 200 Spring Harbor Drive, Columbus, GA 31904 CCN 115716	11.4 km	40	Jan 18, 2026	16	—
River Towne Center 5131 Warm Springs Rd, Columbus, GA 31909 CCN 115566	14.4 km	210	Apr 1, 2026	452 IJ	—
Ridgecrest Rehab & Skilled Nursing Center 8329 Stevens Lane, Columbus, GA 31909 CCN 115478	14.6 km	84	Dec 7, 2025	13	—
Orchard View Rehabilitation & Skilled Nursing Ctr 8414 Whitesville Road, Columbus, GA 31907 CCN 115146	14.6 km	200	Mar 8, 2026	21	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	015382	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	015382	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 015382

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction