# Complete Care at Hales Corners

Complete Care at Hales Corners is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Hales Corners, WI, CMS Certification Number 525596, with 62 certified beds and about 56 residents per day. CMS rates it 4/5 overall (health inspections 3/5, staffing 2/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 9449 W. Forest Home Ave., Hales Corners, WI 53130 (Milwaukee County)
- Ownership type: For profit - Corporation

- Operator (legal business name): [Hales Corners Care and Rehab Center LLC](https://carefield.site/operator/op-hales-corners-care-and-rehab-center-llc)
- CMS chain: [Complete Care](https://carefield.site/chain/cms-chain-157) — 85 facilities

- Phone: 4145296888
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/525596

## Inspection record
8 inspections in the CMS window (latest 2026-02-19); 37 citations (17 health, 20 fire safety); 1 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2024-03-27 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2026-02-19 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-02-19 — [F-0610](https://carefield.site/deficiency/cms-f0610) Respond appropriately to all alleged violations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-05 — [F-0573](https://carefield.site/deficiency/cms-f0573) Let each resident or the resident's legal representative access or purchase copies of all the resident's records. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-05 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-05 — [F-0925](https://carefield.site/deficiency/cms-f0925) Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-06-18 — [E-0025](https://carefield.site/deficiency/cms-e0025) Create arrangements with other facilities to receive patients. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0223](https://carefield.site/deficiency/cms-k0223) Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0342](https://carefield.site/deficiency/cms-k0342) Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0355](https://carefield.site/deficiency/cms-k0355) Properly select, install, inspect, or maintain portable fire extinguishes. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0511](https://carefield.site/deficiency/cms-k0511) Have properly installed electrical wiring and gas equipment. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0908](https://carefield.site/deficiency/cms-k0908) Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-06-18 — [F-0628](https://carefield.site/deficiency/cms-f0628) Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [F-0692](https://carefield.site/deficiency/cms-f0692) Provide enough food/fluids to maintain a resident's health. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [F-0804](https://carefield.site/deficiency/cms-f0804) Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-06-18 — [F-0810](https://carefield.site/deficiency/cms-f0810) Provide special eating equipment and utensils for residents who need them and appropriate assistance. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 17 more on the source page.

## Penalties
- 2024-03-27 — Civil money penalty (fine): $17,934

## Staffing (PBJ, hours per resident per day)
- Total nurse: 4.65625 (state avg 4.24632, US 3.90085)
- RN: 0.78612
- Nursing staff turnover: 64.1%

## Owners and managers of record (CMS disclosures)
- [PC Hales Corners Opco Holdco LLC](https://carefield.site/owner/org-pc-hales-corners-opco-holdco-llc) — Direct owner, 100%, since 2025-05-28
- [PC Hales Corners Topco Opco LLC](https://carefield.site/owner/org-pc-hales-corners-topco-opco-llc) — Indirect owner, since 2025-05-28
- [Peace Capital Holdings II LLC](https://carefield.site/owner/org-peace-capital-holdings-ii-llc) — Indirect owner, since 2025-05-28
- [Sms 2021 Trust](https://carefield.site/owner/org-sms-2021-trust) — Indirect owner, since 2025-05-28
- [Des Capital LLC](https://carefield.site/owner/org-des-capital-llc) — Indirect owner, since 2025-05-28
- [Jrk Investments LLC](https://carefield.site/owner/org-jrk-investments-llc) — Indirect owner, since 2025-05-28
- Jacob Klugman — Indirect owner, since 2025-05-28
- Shalom Stein — Indirect owner, since 2025-05-28
- Daniel Sternbuch — Indirect owner, since 2025-05-28
- Yosef Hellman — Operational / managerial control, since 2025-05-28
- Shalom Stein — Operational / managerial control, since 2025-05-28
- Renee Bielinski — Operational / managerial control, since 2025-05-28
- Steve Chang — Operational / managerial control, since 2025-05-28
- Yosef Hellman — Operational / managerial control, since 2025-05-28
- Sara Jacobs — Operational / managerial control, since 2025-05-28

## Nearby nursing homes
- [Clement Manor Health Care Center](https://carefield.site/facility/cms-525327) — 2.9 km, CMS overall 1/5
- [Greendale Park Nursing and Rehab](https://carefield.site/facility/cms-525549) — 4.1 km, CMS overall 1/5
- [Maplewood Center](https://carefield.site/facility/cms-525069) — 4.8 km, CMS overall 1/5
- [Complete Care at Southpointe](https://carefield.site/facility/cms-525604) — 5.1 km, CMS overall 4/5
- [Sunrise Health Services](https://carefield.site/facility/cms-525493) — 6.4 km, CMS overall 2/5
- [Lindengrove New Berlin](https://carefield.site/facility/cms-525064) — 6.4 km, CMS overall 1/5
- [Maple Ridge Health Services](https://carefield.site/facility/cms-525359) — 6.8 km, CMS overall 1/5
- [Autumn Lake Healthcare at Greenfield](https://carefield.site/facility/cms-525504) — 6.8 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-525596 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.