# Shenandoah Center

Shenandoah Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Charles Town, WV, CMS Certification Number 515167, with 78 certified beds and about 76 residents per day. CMS rates it 2/5 overall (health inspections 2/5, staffing 3/5, quality measures 3/5).

## Key facts
- Status: Active CMS certification
- Address: 50 Mulberry Tree Street, Charles Town, WV 25414 (Jefferson County)
- Ownership type: For profit - Corporation

- Operator (legal business name): [50 Mulberry Tree Street Operations LLC](https://carefield.site/operator/op-50-mulberry-tree-street-operations-llc)
- CMS chain: [Genesis Healthcare](https://carefield.site/chain/cms-chain-237) — 183 facilities

- Phone: 3047241101
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/515167

## Inspection record
7 inspections in the CMS window (latest 2026-03-11); 65 citations (53 health, 12 fire safety); 1 at actual harm and 3 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2024-07-26 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity J (Immediate jeopardy to resident health or safety); Past non-compliance; complaint survey
- 2024-07-26 — [F-0698](https://carefield.site/deficiency/cms-f0698) Provide safe, appropriate dialysis care/services for a resident who requires such services. — scope/severity K (Immediate jeopardy to resident health or safety); Corrected
- 2024-07-26 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity J (Immediate jeopardy to resident health or safety); Corrected
- 2024-07-26 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2026-03-11 — [K-0331](https://carefield.site/deficiency/cms-k0331) Construct fire resistant interior walls. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0582](https://carefield.site/deficiency/cms-f0582) Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0628](https://carefield.site/deficiency/cms-f0628) Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-11 — [F-0699](https://carefield.site/deficiency/cms-f0699) Provide care or services that was trauma informed and/or culturally competent. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0835](https://carefield.site/deficiency/cms-f0835) Administer the facility in a manner that enables it to use its resources effectively and efficiently. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-11 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-11-06 — [F-0657](https://carefield.site/deficiency/cms-f0657) Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-07-26 — [E-0039](https://carefield.site/deficiency/cms-e0039) Conduct testing and exercise requirements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-07-26 — [K-0211](https://carefield.site/deficiency/cms-k0211) Keep aisles, corridors, and exits free of obstruction in case of emergency. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-07-26 — [K-0351](https://carefield.site/deficiency/cms-k0351) Install an approved automatic sprinkler system. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-07-26 — [K-0923](https://carefield.site/deficiency/cms-k0923) Have proper medical gas storage and administration areas. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-07-26 — [F-0561](https://carefield.site/deficiency/cms-f0561) Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2024-07-26 — [F-0583](https://carefield.site/deficiency/cms-f0583) Keep residents' personal and medical records private and confidential. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- …and 45 more on the source page.

## Penalties
- 2024-07-26 — Civil money penalty (fine): $16,801
- 2024-07-26 — Civil money penalty (fine): $13,627
- 2024-07-26 — Civil money penalty (fine): $10,023
- 2024-07-26 — Civil money penalty (fine): $8,018

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.08504 (state avg 3.70935, US 3.90085)
- RN: 0.96442
- Nursing staff turnover: 40%

## Owners and managers of record (CMS disclosures)
- [Genesis Wv Holdings LLC](https://carefield.site/owner/org-genesis-wv-holdings-llc) — Direct owner, 100%, since 2011-04-01
- [Fc-Gen Operations Investment LLC](https://carefield.site/owner/org-fc-gen-operations-investment-llc) — Indirect owner, since 2015-02-02
- [Gen Operations I LLC](https://carefield.site/owner/org-gen-operations-i-llc) — Indirect owner, since 2015-02-02
- [Gen Operations II LLC](https://carefield.site/owner/org-gen-operations-ii-llc) — Indirect owner, since 2015-02-02
- [Genesis Healthcare Inc](https://carefield.site/owner/org-genesis-healthcare-inc) — Indirect owner, since 2015-02-02
- [Genesis Healthcare LLC](https://carefield.site/owner/org-genesis-healthcare-llc) — Indirect owner, since 2015-02-02
- [Genesis Holdings LLC](https://carefield.site/owner/org-genesis-holdings-llc) — Indirect owner, since 2015-02-02
- [Genesis Operations LLC](https://carefield.site/owner/org-genesis-operations-llc) — Indirect owner, since 2015-02-02
- [Ghc Holdings LLC](https://carefield.site/owner/org-ghc-holdings-llc) — Indirect owner, since 2015-02-02
- [Sun Healthcare Group Inc](https://carefield.site/owner/org-sun-healthcare-group-inc) — Indirect owner, since 2015-02-02
- Arnold Whitman — Indirect owner, since 2015-02-02
- Miranda Albaugh — Operational / managerial control, since 2020-05-01
- Eilish Burner — Operational / managerial control, since 2020-05-11

## Nearby nursing homes
- [Willow Tree Healthcare Center](https://carefield.site/facility/cms-515156) — 1.6 km, CMS overall 4/5
- [Rose Hill Health and Rehab](https://carefield.site/facility/cms-495140) — 19.5 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=515167&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-515167 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.
