# Rocky Top Care Center

Rocky Top Care Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Rocky Top, TN, CMS Certification Number 445259, with 117 certified beds and about 81 residents per day. CMS rates it 2/5 overall (health inspections 1/5, staffing 3/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 204 Industrial Park Rd Po Box 659, Rocky Top, TN 37769 (Anderson County)
- Ownership type: For profit - Corporation

- Operator (legal business name): [Rocky Top Operations LLC](https://carefield.site/operator/op-rocky-top-operations-llc)
- CMS chain: not part of a CMS-reported chain
- CMS Special Focus program: SFF Candidate

- Phone: 8654262147
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/445259

## Inspection record
7 inspections in the CMS window (latest 2026-03-04); 36 citations (28 health, 8 fire safety); 0 at actual harm and 4 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2024-08-22 — [F-0835](https://carefield.site/deficiency/cms-f0835) Administer the facility in a manner that enables it to use its resources effectively and efficiently. — scope/severity L (Immediate jeopardy to resident health or safety); Corrected; complaint survey
- 2024-08-22 — [F-0837](https://carefield.site/deficiency/cms-f0837) Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. — scope/severity L (Immediate jeopardy to resident health or safety); Corrected
- 2024-08-22 — [F-0867](https://carefield.site/deficiency/cms-f0867) Set up an ongoing quality assessment and assurance group to review quality deficiencies  and develop corrective plans of action. — scope/severity L (Immediate jeopardy to resident health or safety); Corrected; complaint survey
- 2024-08-22 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity L (Immediate jeopardy to resident health or safety); Corrected; complaint survey
- 2026-03-04 — [K-0222](https://carefield.site/deficiency/cms-k0222) Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [K-0324](https://carefield.site/deficiency/cms-k0324) Provide properly protected cooking facilities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [K-0345](https://carefield.site/deficiency/cms-k0345) Have approved installation, maintenance and testing program for fire alarm systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [F-0657](https://carefield.site/deficiency/cms-f0657) Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-04 — [F-0813](https://carefield.site/deficiency/cms-f0813) Have a policy regarding use and storage of foods brought to residents by family and other visitors. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [K-0921](https://carefield.site/deficiency/cms-k0921) Ensure that testing and maintenance of electrical equipment is performed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-22 — [F-0584](https://carefield.site/deficiency/cms-f0584) Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-08-22 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-08-22 — [F-0658](https://carefield.site/deficiency/cms-f0658) Ensure services provided by the nursing facility meet professional standards of quality. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-08-22 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- …and 16 more on the source page.

## Penalties
- 2024-08-22 — Civil money penalty (fine): $86,768

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.25239 (state avg 3.81924, US 3.90085)
- RN: 0.51721
- Nursing staff turnover: 54.4%

## Owners and managers of record (CMS disclosures)
- [Jetty Operations Holdings LLC](https://carefield.site/owner/org-jetty-operations-holdings-llc) — Direct owner, 100%, since 2024-05-01
- [Jetty Core Holdings LLC](https://carefield.site/owner/org-jetty-core-holdings-llc) — Indirect owner, since 2024-05-01
- [Jetty Operations Holdings LLC](https://carefield.site/owner/org-jetty-operations-holdings-llc) — Indirect owner, since 2024-05-01
- Eran Ratner — Indirect owner, since 2024-05-01
- [Core Ltc Services LLC](https://carefield.site/owner/org-core-ltc-services-llc) — Operational / managerial control, since 2024-05-01
- Mary Merkle — Operational / managerial control, since 2024-06-01
- Stephen Nee — Operational / managerial control, since 2024-05-01
- Eran Ratner — Operational / managerial control, since 2024-05-01
- Cheryl Unterborn — Operational / managerial control, since 2025-02-03

## Nearby nursing homes
- [Andersonville Tn Opco LLC](https://carefield.site/facility/cms-445303) — 9.1 km, CMS overall 3/5
- [The Waters of Clinton, LLC](https://carefield.site/facility/cms-445135) — 10.8 km, CMS overall 3/5
- [Cumberland Village Care](https://carefield.site/facility/cms-445276) — 15.3 km, CMS overall 5/5
- [Tennova Lafollette Health and Rehab Center](https://carefield.site/facility/cms-445115) — 15.6 km, CMS overall 4/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=445259&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-445259 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.