# Willow Grove Post Acute

Willow Grove Post Acute is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Hatboro, PA, CMS Certification Number 396017, with 109 certified beds and about 96 residents per day. CMS rates it 3/5 overall (health inspections 2/5, staffing 3/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 3485 Davisville Road, Hatboro, PA 19040 (Montgomery County)
- Ownership type: For profit - Limited Liability company
- State license: Pennsylvania Department of Health; license 69002 (facility ID 69002), active, not published licensed beds, licensee not published, as of 2026-09-17

- Operator (legal business name): [Willow Grove Operator LLC](https://carefield.site/operator/op-willow-grove-operator-llc)
- CMS chain: [Marquis Health Services](https://carefield.site/chain/cms-chain-336) — 90 facilities

- Phone: 2158300400
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/396017

## Inspection record
17 inspections in the CMS window (latest 2026-05-15); 84 citations (56 health, 28 fire safety); 0 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-05-15 — [K-0161](https://carefield.site/deficiency/cms-k0161) Use approved construction type or materials. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [K-0355](https://carefield.site/deficiency/cms-k0355) Properly select, install, inspect, or maintain portable fire extinguishes. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [K-0372](https://carefield.site/deficiency/cms-k0372) Ensure smoke barriers are constructed to a 1 hour fire resistance rating. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [K-0712](https://carefield.site/deficiency/cms-k0712) Have simulated fire drills held at unexpected times. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [F-0645](https://carefield.site/deficiency/cms-f0645) PASARR screening for Mental disorders or Intellectual Disabilities — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-05-15 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-05-15 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-05-15 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-05-15 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-05-15 — [F-0757](https://carefield.site/deficiency/cms-f0757) Ensure each resident’s drug regimen must be free from unnecessary drugs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-05-15 — [F-0908](https://carefield.site/deficiency/cms-f0908) Keep all essential equipment working safely. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-17 — [F-0692](https://carefield.site/deficiency/cms-f0692) Provide enough food/fluids to maintain a resident's health. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-17 — [F-0842](https://carefield.site/deficiency/cms-f0842) Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-30 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-30 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-01 — [F-0585](https://carefield.site/deficiency/cms-f0585) Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-01 — [F-0919](https://carefield.site/deficiency/cms-f0919) Make sure that a working call system is available in each resident's  bathroom and bathing area. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-05-16 — [K-0100](https://carefield.site/deficiency/cms-k0100) Meet other general requirements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- …and 64 more on the source page.

## Penalties
No fines or payment denials in the CMS penalties file (about the last three years).

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.54825 (state avg 3.89536, US 3.90085)
- RN: 0.96897
- Nursing staff turnover: 44.4%

## Owners and managers of record (CMS disclosures)
- [Willow Grove Holdco LLC](https://carefield.site/owner/org-willow-grove-holdco-llc) — Direct owner, 100%, since 2025-01-01
- Fraide Rokeach — Indirect owner, since 2025-01-01
- Dina Harman — Operational / managerial control, since 2025-01-01
- Troy Long — Operational / managerial control, since 2025-01-01
- Mindee Posen — Operational / managerial control, since 2025-01-01
- Yogesh Viroja — Operational / managerial control, since 2025-01-01
- Julie Waller — Operational / managerial control, since 2025-01-01
- [Marquis Limited LLC](https://carefield.site/owner/org-marquis-limited-llc) — Operational / managerial control, since 2025-01-01
- [Reliant Pro Rehab LLC](https://carefield.site/owner/org-reliant-pro-rehab-llc) — Operational / managerial control, since 2025-01-14
- Derek Tran — Operational / managerial control, since 2025-01-01
- Julie Waller — Operational / managerial control, since 2025-01-01

## Nearby nursing homes
- [Garden Spring Rehab and Care Center](https://carefield.site/facility/cms-395077) — 2.5 km, CMS overall 2/5
- [Luther Woods Nursing and Rehabilitation Center](https://carefield.site/facility/cms-395370) — 2.7 km, CMS overall 3/5
- [Majestic Oaks Rehabilitation and Nursing Center](https://carefield.site/facility/cms-395431) — 3.1 km, CMS overall 2/5
- [Huntingdon Skilled Nursing and Rehabilitation Cent](https://carefield.site/facility/cms-395913) — 3.2 km, CMS overall 2/5
- [Willowbrooke Court-Southampton](https://carefield.site/facility/cms-395490) — 4.1 km, CMS overall 5/5
- [Ann's Choice](https://carefield.site/facility/cms-396107) — 4.8 km, CMS overall 5/5
- [Brookside Healthcare & Rehabilitation Center](https://carefield.site/facility/cms-395227) — 4.9 km, CMS overall 4/5
- [Christ's Home Retirement Community](https://carefield.site/facility/cms-396125) — 5.5 km, CMS overall 5/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=396017&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-396017 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.