# Glenhaven Retirement Village Glenhaven Retirement Village is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Chickasha, OK, CMS Certification Number 375359, with 120 certified beds and about 74 residents per day. CMS rates it 1/5 overall (health inspections 3/5, staffing 1/5, quality measures 1/5). ## Key facts - Status: Active CMS certification - Address: 3003 Iowa, Chickasha, OK 73023 (Grady County) - Ownership type: For profit - Corporation - Operator (legal business name): [Glenhaven Corporation](https://carefield.site/operator/op-glenhaven-corp) - CMS chain: not part of a CMS-reported chain - Phone: 4052240909 - Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/375359 ## Inspection record 9 inspections in the CMS window (latest 2026-08-04); 34 citations (30 health, 4 fire safety); 1 at actual harm and 1 at immediate jeopardy; 1 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history. - 2024-10-08 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity J (Immediate jeopardy to resident health or safety); Corrected; complaint survey - 2022-12-08 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected - 2026-08-04 — [F-0678](https://carefield.site/deficiency/cms-f0678) Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2025-01-16 — [F-0925](https://carefield.site/deficiency/cms-f0925) Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2024-12-19 — [K-0374](https://carefield.site/deficiency/cms-k0374) Install smoke barrier doors that can resist smoke for at least 20 minutes. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2024-12-19 — [F-0657](https://carefield.site/deficiency/cms-f0657) Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [K-0291](https://carefield.site/deficiency/cms-k0291) Install emergency lighting that can last at least 1 1/2 hours. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [K-0374](https://carefield.site/deficiency/cms-k0374) Install smoke barrier doors that can resist smoke for at least 20 minutes. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0578](https://carefield.site/deficiency/cms-f0578) Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0636](https://carefield.site/deficiency/cms-f0636) Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0637](https://carefield.site/deficiency/cms-f0637) Assess the resident when there is a significant change in condition — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0638](https://carefield.site/deficiency/cms-f0638) Assure that each resident’s assessment is updated at least once every 3 months. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0657](https://carefield.site/deficiency/cms-f0657) Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0688](https://carefield.site/deficiency/cms-f0688) Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2023-10-12 — [F-0700](https://carefield.site/deficiency/cms-f0700) Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-10-12 — [F-0851](https://carefield.site/deficiency/cms-f0851) Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - …and 14 more on the source page. ## Penalties - 2024-09-05 — Denial of payment for new admissions (3 days) - 2024-09-05 — Civil money penalty (fine): $14,433 ## Staffing (PBJ, hours per resident per day) - Total nurse: 4.51811 (state avg 3.81512, US 3.90085) - RN: 0.10587 - Nursing staff turnover: 53.8% ## Owners and managers of record (CMS disclosures) - Glenda Hamilton — Direct owner, since 2004-07-09 - Billy Lance — Direct owner, since 2004-07-09 - Michael Mason — Direct owner, since 2005-05-01 - Patrick Mason — Direct owner, since 2004-07-09 - Jenny Trett — Direct owner, since 2004-07-09 - Glenda Hamilton — Operational / managerial control, since 2004-07-09 ## Nearby nursing homes - [Cottonwood Creek Skilled Nursing & Therapy](https://carefield.site/facility/cms-375144) — 0 km, CMS overall 4/5 - [Shanoan Springs Nursing and Rehabilitation](https://carefield.site/facility/cms-375362) — 2.8 km, CMS overall 3/5 - [Chickasha Nursing Center, Inc](https://carefield.site/facility/cms-375541) — 3.2 km, CMS overall 1/5 ## Sources - cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D - cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D - cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D - cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D - cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D - cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=375359&conditions%5B0%5D%5Boperator%5D=%3D --- Source page: https://carefield.site/facility/cms-375359 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.