# Otterbein North Shore

Otterbein North Shore is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Lakeside, OH, CMS Certification Number 366358, with 20 certified beds and about 18 residents per day. CMS rates it 5/5 overall (health inspections 4/5, staffing 5/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 9400 North Shore Blvd, Lakeside, OH 43440 (Ottawa County)
- Ownership type: Non profit - Corporation

- Operator (legal business name): [North Shore Retirement Community](https://carefield.site/operator/op-north-shore-retirement-community)
- CMS chain: [Otterbein Seniorlife](https://carefield.site/chain/cms-chain-389) — 20 facilities

- Phone: 4197988203
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/366358

## Inspection record
8 inspections in the CMS window (latest 2026-03-27); 38 citations (21 health, 17 fire safety); 0 at actual harm and 0 at immediate jeopardy; 3 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-03-27 — [K-0712](https://carefield.site/deficiency/cms-k0712) Have simulated fire drills held at unexpected times. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-27 — [F-0578](https://carefield.site/deficiency/cms-f0578) Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-27 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.)  that affect the resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-27 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-27 — [F-0692](https://carefield.site/deficiency/cms-f0692) Provide enough food/fluids to maintain a resident's health. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-27 — [F-0755](https://carefield.site/deficiency/cms-f0755) Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-27 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-27 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-09-22 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-04-17 — [E-0037](https://carefield.site/deficiency/cms-e0037) Establish staff and initial training requirements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [E-0039](https://carefield.site/deficiency/cms-e0039) Conduct testing and exercise requirements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0291](https://carefield.site/deficiency/cms-k0291) Install emergency lighting that can last at least 1 1/2 hours. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0345](https://carefield.site/deficiency/cms-k0345) Have approved installation, maintenance and testing program for fire alarm systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0372](https://carefield.site/deficiency/cms-k0372) Ensure smoke barriers are constructed to a 1 hour fire resistance rating. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0521](https://carefield.site/deficiency/cms-k0521) Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0712](https://carefield.site/deficiency/cms-k0712) Have simulated fire drills held at unexpected times. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0741](https://carefield.site/deficiency/cms-k0741) Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [K-0916](https://carefield.site/deficiency/cms-k0916) Have a battery powered remote alarm panel in a location accessible by operating personnel. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-17 — [F-0558](https://carefield.site/deficiency/cms-f0558) Reasonably accommodate the needs and preferences of each resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 18 more on the source page.

## Penalties
No fines or payment denials in the CMS penalties file (about the last three years).

## Staffing (PBJ, hours per resident per day)
- Total nurse: 5.06369 (state avg 3.71117, US 3.90085)
- RN: 1.85507
- Nursing staff turnover: 43.3%

## Owners and managers of record (CMS disclosures)
- [Otterbein Lsc, LLC](https://carefield.site/owner/org-otterbein-lsc-llc) — Direct owner, 100%, since 2016-01-01
- [Otterbein Home](https://carefield.site/owner/org-otterbein-home) — Indirect owner, 100%, since 2021-12-01
- Keb Bell — Operational / managerial control, since 2024-01-01
- Marilyn Faris — Operational / managerial control, since 2020-01-01
- Becky Johnson — Operational / managerial control, since 2023-01-01
- Scot Ocke — Operational / managerial control, since 2024-01-01
- Robyn Palmer — Operational / managerial control, since 2023-01-01
- Carolyn Pytlik — Operational / managerial control, since 2024-01-01
- Elizabeth Sibbring — Operational / managerial control, since 2021-12-01
- [Functional Pathways of Tennessee LLC](https://carefield.site/owner/org-functional-pathways-of-tennessee-llc) — Operational / managerial control, since 2018-12-01
- [Otterbein Home](https://carefield.site/owner/org-otterbein-home) — Operational / managerial control, since 2021-12-01
- Lynn App — Operational / managerial control, since 2021-12-01
- Victoria Bartlett — Operational / managerial control, since 2021-12-01
- Becky Bayliff — Operational / managerial control, since 2021-12-01
- William Brownson — Operational / managerial control, since 2021-12-01

## Nearby nursing homes
- [Providence Care Center](https://carefield.site/facility/cms-365976) — 12.3 km, CMS overall 2/5
- [Ohio Veterans Home](https://carefield.site/facility/cms-366325) — 14.7 km, CMS overall 4/5
- [Concord Care and Rehabilitation Center](https://carefield.site/facility/cms-365885) — 15.4 km, CMS overall 3/5
- [Parkvue Health Care Center](https://carefield.site/facility/cms-365997) — 16.7 km, CMS overall 5/5
- [The Meadows at Osborn Park](https://carefield.site/facility/cms-366072) — 16.9 km, CMS overall 3/5
- [Admirals Pointe Nursing & Rehabilitation](https://carefield.site/facility/cms-365968) — 20.5 km, CMS overall 5/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366358&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-366358 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.