# Whispering Hills Rehabilitation and Nursing Center

Whispering Hills Rehabilitation and Nursing Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Mount Vernon, OH, CMS Certification Number 366014, with 44 certified beds and about 36 residents per day. CMS rates it 3/5 overall (health inspections 3/5, staffing 4/5, quality measures 4/5).

## Key facts
- Status: Active CMS certification
- Address: 416 Wooster Road, Mount Vernon, OH 43050 (Knox County)
- Ownership type: For profit - Limited Liability company

- Operator (legal business name): [Whispering Hills Care Center LLC](https://carefield.site/operator/op-whispering-hills-care-center-llc)
- CMS chain: [Garden Healthcare Group](https://carefield.site/chain/cms-chain-760) — 6 facilities

- Phone: 7403979626
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/366014

## Inspection record
6 inspections in the CMS window (latest 2026-02-19); 39 citations (28 health, 11 fire safety); 0 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-02-19 — [K-0271](https://carefield.site/deficiency/cms-k0271) Have exits that are accessible at all times. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [K-0291](https://carefield.site/deficiency/cms-k0291) Install emergency lighting that can last at least 1 1/2 hours. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [K-0354](https://carefield.site/deficiency/cms-k0354) Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [K-0928](https://carefield.site/deficiency/cms-k0928) Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0628](https://carefield.site/deficiency/cms-f0628) Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0685](https://carefield.site/deficiency/cms-f0685) Assist a resident in gaining access to vision and hearing services. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0695](https://carefield.site/deficiency/cms-f0695) Provide safe and appropriate respiratory care for a resident when needed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0825](https://carefield.site/deficiency/cms-f0825) Provide or get specialized rehabilitative services as required for a resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0842](https://carefield.site/deficiency/cms-f0842) Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-02-19 — [F-0881](https://carefield.site/deficiency/cms-f0881) Implement a program that monitors antibiotic use. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [E-0039](https://carefield.site/deficiency/cms-e0039) Conduct testing and exercise requirements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [K-0222](https://carefield.site/deficiency/cms-k0222) Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [F-0558](https://carefield.site/deficiency/cms-f0558) Reasonably accommodate the needs and preferences of each resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.)  that affect the resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [F-0622](https://carefield.site/deficiency/cms-f0622) Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information  when a resident is transferred or discharged. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-11-21 — [F-0658](https://carefield.site/deficiency/cms-f0658) Ensure services provided by the nursing facility meet professional standards of quality. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 19 more on the source page.

## Penalties
No fines or payment denials in the CMS penalties file (about the last three years).

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.17598 (state avg 3.71117, US 3.90085)
- RN: 0.65401
- Nursing staff turnover: 32.4%

## Owners and managers of record (CMS disclosures)
- Ethan Dreifus — Direct owner, 8%, since 2017-09-18
- [Northwood Healthcare Group LLC](https://carefield.site/owner/org-northwood-healthcare-group-llc) — Operational / managerial control, since 2017-09-18

## Nearby nursing homes
- [Laurels of Mt Vernon the](https://carefield.site/facility/cms-365404) — 0.9 km, CMS overall 2/5
- [Country Court](https://carefield.site/facility/cms-365269) — 2 km, CMS overall 2/5
- [Country Club Retirement Center](https://carefield.site/facility/cms-365815) — 2.2 km, CMS overall 3/5
- [Als Mount Vernon Inc](https://carefield.site/facility/cms-366412) — 2.3 km, CMS overall 4/5
- [Ohio Eastern Star Hlth Care Ctr the](https://carefield.site/facility/cms-366076) — 3.2 km, CMS overall 3/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=366014&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-366014 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.