# Highland Rehabilitation & Health Care Center Highland Rehabilitation & Health Care Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Kansas City, MO, CMS Certification Number 265167, with 162 certified beds and about 124 residents per day. CMS rates it 2/5 overall (health inspections 2/5, staffing 1/5, quality measures 5/5). ## Key facts - Status: Active CMS certification - Address: 904 East 68th Street, Kansas City, MO 64131 (Jackson County) - Ownership type: For profit - Limited Liability company - State license: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation; license 052989 (facility ID 06782), active, 162 licensed beds, licensee HIGHLAND NURSING AND REHABILITATION CENTER, LLC, as of 2026-11-04 - Operator (legal business name): [Highland Nursing and Rehabilitation Center, LLC](https://carefield.site/operator/op-highland-nursing-and-rehabilitation-center-llc) - CMS chain: [Tutera Senior Living & Health Care](https://carefield.site/chain/cms-chain-531) — 24 facilities - CMS abuse icon: yes (cited for abuse in the recent window) - Phone: 8163335485 - Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/265167 ## Inspection record 17 inspections in the CMS window (latest 2026-08-24); 84 citations (42 health, 42 fire safety); 3 at actual harm and 1 at immediate jeopardy; 5 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history. - 2025-03-27 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity J (Immediate jeopardy to resident health or safety); Past non-compliance; complaint survey - 2026-03-18 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity G (Actual harm (not immediate jeopardy)); Past non-compliance; complaint survey - 2025-12-02 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected; complaint survey - 2025-12-02 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected; complaint survey - 2026-08-24 — [F-0740](https://carefield.site/deficiency/cms-f0740) Ensure each resident must receive and the facility must provide necessary behavioral health care and services. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2026-08-24 — [F-0741](https://carefield.site/deficiency/cms-f0741) Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. — scope/severity E (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2026-08-12 — [F-0627](https://carefield.site/deficiency/cms-f0627) Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2026-08-12 — [F-0628](https://carefield.site/deficiency/cms-f0628) Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2026-08-12 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified; complaint survey - 2026-07-17 — [F-0627](https://carefield.site/deficiency/cms-f0627) Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. — scope/severity E (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey - 2026-06-04 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey - 2026-05-26 — [F-0551](https://carefield.site/deficiency/cms-f0551) Give the resident's representative the ability to exercise the resident's rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2025-11-18 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey - 2025-02-08 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2025-02-08 — [K-0741](https://carefield.site/deficiency/cms-k0741) Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2025-02-08 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2025-02-08 — [F-0584](https://carefield.site/deficiency/cms-f0584) Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2025-02-08 — [F-0604](https://carefield.site/deficiency/cms-f0604) Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2025-02-08 — [F-0610](https://carefield.site/deficiency/cms-f0610) Respond appropriately to all alleged violations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2025-02-08 — [F-0644](https://carefield.site/deficiency/cms-f0644) Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - …and 64 more on the source page. ## Penalties - 2026-03-18 — Civil money penalty (fine): $19,135 - 2025-12-02 — Civil money penalty (fine): $34,034 - 2025-02-08 — Civil money penalty (fine): $14,901 ## Staffing (PBJ, hours per resident per day) - Total nurse: 3.10519 (state avg 3.39922, US 3.90085) - RN: 0.238 - Nursing staff turnover: 48.2% ## Owners and managers of record (CMS disclosures) - Randall Bloom — Operational / managerial control, since 2018-06-29 - Kiley Brooks — Operational / managerial control, since 2018-06-29 ## Nearby nursing homes - [Rehab of Kansas City South](https://carefield.site/facility/cms-265758) — 2.5 km, CMS overall 1/5 - [Armour Oaks Senior Living Community](https://carefield.site/facility/cms-265802) — 3 km, CMS overall 3/5 - [Gregory Ridge Health Care Center](https://carefield.site/facility/cms-265721) — 3 km, CMS overall 1/5 - [Hope Care Center](https://carefield.site/facility/cms-26a443) — 3.1 km, CMS overall 5/5 - [Parkway Health Care Center](https://carefield.site/facility/cms-265532) — 4.3 km, CMS overall 1/5 - [The Village at Mission](https://carefield.site/facility/cms-175499) — 4.6 km, CMS overall 3/5 - [Claridge Court](https://carefield.site/facility/cms-175343) — 5.2 km, CMS overall 5/5 - [The Bishop Spencer Place, Inc](https://carefield.site/facility/cms-265768) — 5.3 km, CMS overall 3/5 ## Sources - cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D - cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D - cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D - cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D - cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D - cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=265167&conditions%5B0%5D%5Boperator%5D=%3D --- Source page: https://carefield.site/facility/cms-265167 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.