# Heartwood

Heartwood is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Crosby, MN, CMS Certification Number 245232, with 54 certified beds and about 52 residents per day. CMS rates it 5/5 overall (health inspections 5/5, staffing 5/5, quality measures 2/5).

## Key facts
- Status: Active CMS certification
- Address: 503 Heartwood Drive, Crosby, MN 56441 (Crow Wing County)
- Ownership type: Non profit - Corporation

- Operator (legal business name): [Crosby Senior Services Care Center](https://carefield.site/operator/op-crosby-senior-services-care-center)
- CMS chain: [Presbyterian Homes & Services](https://carefield.site/chain/cms-chain-412) — 21 facilities

- Phone: 2185458500
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/245232

## Inspection record
6 inspections in the CMS window (latest 2026-08-19); 15 citations (7 health, 8 fire safety); 0 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-08-19 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-07-23 — [K-0226](https://carefield.site/deficiency/cms-k0226) Have horizontal exits used in accordance with safety requirements. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-07-23 — [F-0641](https://carefield.site/deficiency/cms-f0641) Ensure each resident receives an accurate assessment. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-07-23 — [F-0699](https://carefield.site/deficiency/cms-f0699) Provide care or services that was trauma informed and/or culturally competent. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0324](https://carefield.site/deficiency/cms-k0324) Provide properly protected cooking facilities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0345](https://carefield.site/deficiency/cms-k0345) Have approved installation, maintenance and testing program for fire alarm systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0372](https://carefield.site/deficiency/cms-k0372) Ensure smoke barriers are constructed to a 1 hour fire resistance rating. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0751](https://carefield.site/deficiency/cms-k0751) Have restrictions on the use of flammable curtains. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0914](https://carefield.site/deficiency/cms-k0914) Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-08-07 — [F-0883](https://carefield.site/deficiency/cms-f0883) Develop and implement policies and procedures for flu and pneumonia vaccinations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected

## Penalties
No fines or payment denials in the CMS penalties file (about the last three years).

## Staffing (PBJ, hours per resident per day)
- Total nurse: 4.51635 (state avg 4.26848, US 3.90085)
- RN: 1.30105
- Nursing staff turnover: 44.6%

## Owners and managers of record (CMS disclosures)
- [Crosby Senior Services](https://carefield.site/owner/org-crosby-senior-services) — Direct owner, since 2022-11-09
- [Cuyuna Regional Medical Center](https://carefield.site/owner/org-cuyuna-regional-medical-center) — Direct owner, since 2022-11-09
- [Presbyterian Homes Housing and Assisted Living, Inc](https://carefield.site/owner/org-presbyterian-homes-housing-and-assisted-living-inc) — Direct owner, since 2022-11-09
- [Cuyuna Regional Medical Center](https://carefield.site/owner/org-cuyuna-regional-medical-center) — Operational / managerial control, since 2023-05-17
- [Phs Management, LLC](https://carefield.site/owner/org-phs-management-llc) — Operational / managerial control, since 2023-05-17
- [Presbyterian Homes Housing and Assisted Living, Inc](https://carefield.site/owner/org-presbyterian-homes-housing-and-assisted-living-inc) — Operational / managerial control, since 2025-01-02
- Katie Berg — Operational / managerial control, since 2025-01-02
- Kimberly Blank — Operational / managerial control, since 2025-01-02
- Jennifer Grams — Operational / managerial control, since 2025-01-08
- Amy Hart — Operational / managerial control, since 2025-01-02
- Duane Larson — Operational / managerial control, since 2025-01-02
- Daniel Lindh — Operational / managerial control, since 2025-01-02
- Mark Meyer — Operational / managerial control, since 2025-01-02

## Nearby nursing homes
- [Vitality Living of Aitkin](https://carefield.site/facility/cms-245363) — 17.1 km, CMS overall 2/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=245232&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-245232 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.