# Care One at Millbury

Care One at Millbury is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Millbury, MA, CMS Certification Number 225720, with 154 certified beds and about 140 residents per day. CMS rates it 2/5 overall (health inspections 1/5, staffing 3/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 312 Millbury Avenue, Millbury, MA 01527 (Worcester County)
- Ownership type: For profit - Limited Liability company

- Operator (legal business name): [312 Millbury Avenue Operating Company, LLC](https://carefield.site/operator/op-312-millbury-avenue-operating-company-llc)
- CMS chain: [Careone](https://carefield.site/chain/cms-chain-109) — 37 facilities

- Phone: 9788703397
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/225720

## Inspection record
10 inspections in the CMS window (latest 2026-05-14); 58 citations (37 health, 21 fire safety); 5 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2025-11-19 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected; complaint survey
- 2025-04-25 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.)  that affect the resident. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2025-04-25 — [F-0697](https://carefield.site/deficiency/cms-f0697) Provide safe, appropriate pain management for a resident who requires such services. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2024-04-03 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity G (Actual harm (not immediate jeopardy)); Past non-compliance; complaint survey
- 2022-08-16 — [F-0698](https://carefield.site/deficiency/cms-f0698) Provide safe, appropriate dialysis care/services for a resident who requires such services. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2026-05-14 — [F-0761](https://carefield.site/deficiency/cms-f0761) Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-17 — [F-0578](https://carefield.site/deficiency/cms-f0578) Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. — scope/severity D (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey
- 2025-04-25 — [E-0020](https://carefield.site/deficiency/cms-e0020) Establish policies and procedures including evacuation. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [E-0022](https://carefield.site/deficiency/cms-e0022) Establish policies and procedures for sheltering. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0222](https://carefield.site/deficiency/cms-k0222) Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0311](https://carefield.site/deficiency/cms-k0311) Have an enclosure around a vertical opening shaft. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0324](https://carefield.site/deficiency/cms-k0324) Provide properly protected cooking facilities. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0363](https://carefield.site/deficiency/cms-k0363) Install corridor and hallway doors that block smoke. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0711](https://carefield.site/deficiency/cms-k0711) Provide a written emergency evacuation plan. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0712](https://carefield.site/deficiency/cms-k0712) Have simulated fire drills held at unexpected times. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [K-0923](https://carefield.site/deficiency/cms-k0923) Have proper medical gas storage and administration areas. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-04-25 — [F-0561](https://carefield.site/deficiency/cms-f0561) Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 38 more on the source page.

## Penalties
- 2025-11-19 — Civil money penalty (fine): $12,628
- 2025-04-25 — Civil money penalty (fine): $72,173
- 2024-02-02 — Civil money penalty (fine): $10,527

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.74479 (state avg 3.93743, US 3.90085)
- RN: 0.61379
- Nursing staff turnover: 46%

## Owners and managers of record (CMS disclosures)
- [Thci of Massachusetts, LLC](https://carefield.site/owner/org-thci-of-massachusetts-llc) — Direct owner, since 2003-07-01
- [Care Realty, LLC](https://carefield.site/owner/org-care-realty-llc) — Indirect owner, since 2002-04-30
- [Des-I 2016 Grat](https://carefield.site/owner/org-des-i-2016-grat) — Indirect owner, since 2021-12-01
- Daniel Straus — Indirect owner, since 2003-07-01
- Moshael Straus — Indirect owner, since 2003-07-01
- [Healthbridge Management LLC](https://carefield.site/owner/org-healthbridge-management-llc) — Operational / managerial control, since 2003-07-01

## Nearby nursing homes
- [Blaire House of Worcester](https://carefield.site/facility/cms-225443) — 3.4 km, CMS overall 3/5
- [Vantage at Worcester LLC](https://carefield.site/facility/cms-225219) — 3.6 km, CMS overall 1/5
- [Worcester Rehabilitation & Health Care Center](https://carefield.site/facility/cms-225199) — 3.7 km, CMS overall 2/5
- [St Francis Rehabilitation & Nursing Center](https://carefield.site/facility/cms-225438) — 4.1 km, CMS overall 4/5
- [St Mary Health Care Center](https://carefield.site/facility/cms-225305) — 5.8 km, CMS overall 2/5
- [Christopher House of Worcester](https://carefield.site/facility/cms-225385) — 5.8 km, CMS overall 3/5
- [Lutheran Rehabilitation and Skilled Care Center](https://carefield.site/facility/cms-225379) — 6.3 km, CMS overall 5/5
- [West Side House Ltc Facility](https://carefield.site/facility/cms-225500) — 6.3 km, CMS overall 5/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=225720&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-225720 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.