# Pilgrim Manor

Pilgrim Manor is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Cromwell, CT, CMS Certification Number 075306, with 60 certified beds and about 57 residents per day. CMS rates it 5/5 overall (health inspections 5/5, staffing 5/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 52 Missionary Rd, Cromwell, CT 06416 (Middlesex County)
- Ownership type: Non profit - Corporation
- State license: Connecticut Department of Public Health / Office of Policy and Management; license 966C (facility ID 966C), active, 60 licensed beds, licensee not published, as of 2025-12-31

- Operator (legal business name): [Covenant Home, Inc. Connecticut](https://carefield.site/operator/op-covenant-home-inc-connecticut)
- CMS chain: [Covenant Living](https://carefield.site/chain/cms-chain-168) — 16 facilities

- Phone: 8606355511
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/075306

## Inspection record
8 inspections in the CMS window (latest 2025-12-16); 18 citations (18 health, 0 fire safety); 1 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2024-04-23 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected; complaint survey
- 2025-12-16 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-12-16 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-12-16 — [F-0756](https://carefield.site/deficiency/cms-f0756) Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-05-01 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-05-01 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-05-01 — [F-0610](https://carefield.site/deficiency/cms-f0610) Respond appropriately to all alleged violations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-05-01 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-05-24 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-04-23 — [F-0655](https://carefield.site/deficiency/cms-f0655) Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-04-23 — [F-0658](https://carefield.site/deficiency/cms-f0658) Ensure services provided by the nursing facility meet professional standards of quality. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-04-23 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-04-23 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-04-23 — [F-0695](https://carefield.site/deficiency/cms-f0695) Provide safe and appropriate respiratory care for a resident when needed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2020-01-31 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2020-01-31 — [F-0610](https://carefield.site/deficiency/cms-f0610) Respond appropriately to all alleged violations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2020-01-31 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2020-01-31 — [F-0640](https://carefield.site/deficiency/cms-f0640) Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. — scope/severity B (No actual harm, potential for minimal harm); Corrected

## Penalties
- 2024-04-23 — Civil money penalty (fine): $12,048

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.81552 (state avg 3.90434, US 3.90085)
- RN: 0.80696
- Nursing staff turnover: 34.4%

## Owners and managers of record (CMS disclosures)
- [Covenant Living Communities & Services](https://carefield.site/owner/org-covenant-living-communities-and-services) — Direct owner, 100%, since 2014-01-03
- [Covenant Living Communities & Services](https://carefield.site/owner/org-covenant-living-communities-and-services) — Operational / managerial control, since 2014-01-03
- Jody Holt — Operational / managerial control, since 2013-07-01

## Nearby nursing homes
- [Autumn Lake Healthcare at Cromwell](https://carefield.site/facility/cms-075263) — 1 km, CMS overall 4/5
- [Portland Care & Rehab Centre, Inc](https://carefield.site/facility/cms-075214) — 3 km, CMS overall 5/5
- [Apple Rehab Cromwell](https://carefield.site/facility/cms-075380) — 4.5 km, CMS overall 1/5
- [Water's Edge Center for Health & Rehabilitation](https://carefield.site/facility/cms-075381) — 5.1 km, CMS overall 3/5
- [Wadsworth Glen Health Care and Rehabilitation Cent](https://carefield.site/facility/cms-075312) — 5.4 km, CMS overall 2/5
- [John L. Levitow Health Care Center](https://carefield.site/facility/cms-075443) — 5.8 km, CMS overall 5/5
- [60 West](https://carefield.site/facility/cms-075442) — 6.1 km, CMS overall 5/5
- [Apple Rehab Middletown](https://carefield.site/facility/cms-075089) — 7.1 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075306&conditions%5B0%5D%5Boperator%5D=%3D

---
Source page: https://carefield.site/facility/cms-075306 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.