# Complete Care at Kimberly Hall-South

Complete Care at Kimberly Hall-South is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Windsor, CT, CMS Certification Number 075237, with 180 certified beds and about 103 residents per day. CMS rates it 4/5 overall (health inspections 3/5, staffing 3/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 1 Emerson Drive, Windsor, CT 06095 (Hartford County)
- Ownership type: For profit - Limited Liability company
- State license: Connecticut Department of Public Health / Office of Policy and Management; license 2478 (facility ID 2478), active, 150 licensed beds, licensee not published, as of 2025-12-31

- Operator (legal business name): [Complete Care at Kimberly Hall South LLC](https://carefield.site/operator/op-complete-care-at-kimberly-hall-south-llc)
- CMS chain: [Complete Care](https://carefield.site/chain/cms-chain-157) — 85 facilities

- Phone: 8606886443
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/075237

## Inspection record
14 inspections in the CMS window (latest 2026-07-07); 47 citations (37 health, 10 fire safety); 0 at actual harm and 1 at immediate jeopardy; 3 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2025-02-03 — [F-0698](https://carefield.site/deficiency/cms-f0698) Provide safe, appropriate dialysis care/services for a resident who requires such services. — scope/severity J (Immediate jeopardy to resident health or safety); Corrected; complaint survey
- 2026-07-07 — [K-0100](https://carefield.site/deficiency/cms-k0100) Meet other general requirements. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [K-0324](https://carefield.site/deficiency/cms-k0324) Provide properly protected cooking facilities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [K-0363](https://carefield.site/deficiency/cms-k0363) Install corridor and hallway doors that block smoke. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [K-0761](https://carefield.site/deficiency/cms-k0761) To conduct inspection, testing and maintenance of fire doors by qualified individuals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [K-0923](https://carefield.site/deficiency/cms-k0923) Have proper medical gas storage and administration areas. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0561](https://carefield.site/deficiency/cms-f0561) Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0568](https://carefield.site/deficiency/cms-f0568) Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0688](https://carefield.site/deficiency/cms-f0688) Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0800](https://carefield.site/deficiency/cms-f0800) Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0802](https://carefield.site/deficiency/cms-f0802) Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0809](https://carefield.site/deficiency/cms-f0809) Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests.  Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-07-07 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-05-01 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-05-01 — [F-0697](https://carefield.site/deficiency/cms-f0697) Provide safe, appropriate pain management for a resident who requires such services. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-04-03 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey
- 2025-02-03 — [F-0726](https://carefield.site/deficiency/cms-f0726) Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-01-14 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-01-14 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- …and 27 more on the source page.

## Penalties
- 2025-01-14 — Civil money penalty (fine): $14,728

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.87224 (state avg 3.90434, US 3.90085)
- RN: 0.83366
- Nursing staff turnover: 26.5%

## Owners and managers of record (CMS disclosures)
- [PC Gen Ct Opco Holdco LLC](https://carefield.site/owner/org-pc-gen-ct-opco-holdco-llc) — Direct owner, 100%, since 2022-11-15
- [PC Gen Ct Opco Topco LLC](https://carefield.site/owner/org-pc-gen-ct-opco-topco-llc) — Indirect owner, since 2022-11-15
- [PC Gen Ct Topco LLC](https://carefield.site/owner/org-pc-gen-ct-topco-llc) — Indirect owner, since 2022-11-15
- [Sms 2021 Trust](https://carefield.site/owner/org-sms-2021-trust) — Indirect owner, since 2022-11-15
- [Des Capital LLC](https://carefield.site/owner/org-des-capital-llc) — Indirect owner, since 2022-11-15
- [Jrk Investments LLC](https://carefield.site/owner/org-jrk-investments-llc) — Indirect owner, since 2022-11-15
- Jacob Klugman — Indirect owner, since 2022-11-15
- Shalom Stein — Indirect owner, since 2022-11-15
- Daniel Sternbuch — Indirect owner, since 2022-11-15
- Shalom Stein — Operational / managerial control, since 2022-11-15
- James Gallagher — Operational / managerial control, since 2022-11-15
- Robert Hoch — Operational / managerial control, since 2022-11-15
- Kristin Lagana — Operational / managerial control, since 2022-11-15
- Thomas Russo — Operational / managerial control, since 2022-11-15
- Marnie Tetreault — Operational / managerial control, since 2022-11-15

## Nearby nursing homes
- [Complete Care at Kimberly Hall North](https://carefield.site/facility/cms-075279) — 0 km, CMS overall 2/5
- [Seabury](https://carefield.site/facility/cms-075383) — 3.5 km, CMS overall 2/5
- [Touchpoints at Bloomfield](https://carefield.site/facility/cms-075264) — 3.5 km, CMS overall 4/5
- [Autumn Lake Healthcare at Windsor](https://carefield.site/facility/cms-075011) — 3.6 km, CMS overall 1/5
- [Bloomfield Center for Nursing & Rehabilitation](https://carefield.site/facility/cms-075138) — 4.2 km, CMS overall 2/5
- [Caleb Hitchcock Health Center](https://carefield.site/facility/cms-075301) — 7.5 km, CMS overall 1/5
- [Saint Mary Home](https://carefield.site/facility/cms-075085) — 7.6 km, CMS overall 2/5
- [Riverside Health & Rehabilitation Center](https://carefield.site/facility/cms-075257) — 8.2 km, CMS overall 2/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075237&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-075237 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.