# Harbor Village North Health and Rehabilitation Cen

Harbor Village North Health and Rehabilitation Cen is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in New London, CT, CMS Certification Number 075196, with 128 certified beds and about 119 residents per day. CMS rates it 1/5 overall (health inspections 1/5, staffing 3/5, quality measures 2/5).

## Key facts
- Status: Active CMS certification
- Address: 78 Viets St Extension, New London, CT 06320 (New London County)
- Ownership type: For profit - Limited Liability company
- State license: Connecticut Department of Public Health / Office of Policy and Management; license 2436 (facility ID 2436), active, 128 licensed beds, licensee not published, as of 2025-12-31

- Operator (legal business name): [Wv-Crossings East LLC](https://carefield.site/operator/op-wv-crossings-east-llc)
- CMS chain: not part of a CMS-reported chain

- CMS abuse icon: yes (cited for abuse in the recent window)

- Phone: 8604471416
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/075196

## Inspection record
13 inspections in the CMS window (latest 2026-08-18); 66 citations (48 health, 18 fire safety); 2 at actual harm and 1 at immediate jeopardy; 1 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2024-07-09 — [K-0345](https://carefield.site/deficiency/cms-k0345) Have approved installation, maintenance and testing program for fire alarm systems. — scope/severity K (Immediate jeopardy to resident health or safety); Corrected
- 2026-03-03 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity H (Actual harm (not immediate jeopardy)); Corrected
- 2026-03-03 — [F-0692](https://carefield.site/deficiency/cms-f0692) Provide enough food/fluids to maintain a resident's health. — scope/severity G (Actual harm (not immediate jeopardy)); Corrected
- 2026-08-18 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); No plan of correction; complaint survey
- 2026-04-06 — [F-0658](https://carefield.site/deficiency/cms-f0658) Ensure services provided by the nursing facility meet professional standards of quality. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-04-06 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-03 — [K-0211](https://carefield.site/deficiency/cms-k0211) Keep aisles, corridors, and exits free of obstruction in case of emergency. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0223](https://carefield.site/deficiency/cms-k0223) Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0341](https://carefield.site/deficiency/cms-k0341) Install a fire alarm system that can be heard throughout the facility. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0761](https://carefield.site/deficiency/cms-k0761) To conduct inspection, testing and maintenance of fire doors by qualified individuals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [K-0927](https://carefield.site/deficiency/cms-k0927) Have proper fire barriers, ventilation and signs for the transfilling of oxygen. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [F-0561](https://carefield.site/deficiency/cms-f0561) Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.)  that affect the resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-03 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-03 — [F-0610](https://carefield.site/deficiency/cms-f0610) Respond appropriately to all alleged violations. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-03-03 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2026-03-03 — [F-0695](https://carefield.site/deficiency/cms-f0695) Provide safe and appropriate respiratory care for a resident when needed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 46 more on the source page.

## Penalties
- 2026-03-03 — Civil money penalty (fine): $68,933
- 2024-06-12 — Denial of payment for new admissions (28 days)

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.16251 (state avg 3.90434, US 3.90085)
- RN: 0.57965
- Nursing staff turnover: 30.6%

## Owners and managers of record (CMS disclosures)
- [Wachusett Ventures LLC](https://carefield.site/owner/org-wachusett-ventures-llc) — Direct owner, since 2016-02-29
- [Wakefield Capital LLC](https://carefield.site/owner/org-wakefield-capital-llc) — Indirect owner, since 2016-06-07
- Raymond Dennehy — Indirect owner, since 2016-02-29
- Joel Kirchick — Indirect owner, since 2017-02-28
- Steven Vera — Indirect owner, since 2016-02-29
- [Wachusett Ventures LLC](https://carefield.site/owner/org-wachusett-ventures-llc) — Operational / managerial control, since 2016-03-01
- Joan Antico — Operational / managerial control, since 2024-05-12
- Collin Baude — Operational / managerial control, since 2025-01-06
- Melissa Cabot — Operational / managerial control, since 2024-09-23
- Raymond Dennehy — Operational / managerial control, since 2016-03-01
- Sharon Ellis — Operational / managerial control, since 2019-02-07
- Kimberly Gray — Operational / managerial control, since 2019-12-23
- Brooke Johnson — Operational / managerial control, since 2023-08-28
- Joseph Lopatosky — Operational / managerial control, since 2017-02-28
- Caitlyn Marsh — Operational / managerial control, since 2025-03-10

## Nearby nursing homes
- [Beechwood Health & Rehabilitation Center](https://carefield.site/facility/cms-075335) — 1.1 km, CMS overall 4/5
- [New London Sub-Acute and Nursing](https://carefield.site/facility/cms-075158) — 1.7 km, CMS overall 1/5
- [Fairview](https://carefield.site/facility/cms-075288) — 3.2 km, CMS overall 3/5
- [Civita Care Bayview](https://carefield.site/facility/cms-075324) — 5.4 km, CMS overall 1/5
- [Complete Care at Groton Regency](https://carefield.site/facility/cms-075270) — 5.5 km, CMS overall 5/5
- [Greentree Manor Nursing and Rehabilitation Center](https://carefield.site/facility/cms-075113) — 5.7 km, CMS overall 1/5
- [Mystic Healthcare & Rehabilitation Center, LLC](https://carefield.site/facility/cms-075271) — 11.3 km, CMS overall 1/5
- [Apple Rehab Mystic](https://carefield.site/facility/cms-075327) — 12 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075196&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-075196 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.
