# Complete Care at Fox Hill Complete Care at Fox Hill is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Vernon, CT, CMS Certification Number 075183, with 120 certified beds and about 113 residents per day. CMS rates it 3/5 overall (health inspections 2/5, staffing 2/5, quality measures 5/5). ## Key facts - Status: Active CMS certification - Address: 1253 Hartford Tpke, Vernon, CT 06066 (Tolland County) - Ownership type: For profit - Limited Liability company - Operator (legal business name): [Complete Care at Fox Hill LLC](https://carefield.site/operator/op-complete-care-at-fox-hill-llc) - CMS chain: [Complete Care](https://carefield.site/chain/cms-chain-157) — 85 facilities - Phone: 8608750771 - Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/075183 ## Inspection record 12 inspections in the CMS window (latest 2026-03-03); 62 citations (40 health, 22 fire safety); 0 at actual harm and 1 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history. - 2024-02-29 — [F-0678](https://carefield.site/deficiency/cms-f0678) Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. — scope/severity J (Immediate jeopardy to resident health or safety); Corrected; complaint survey - 2026-03-03 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0554](https://carefield.site/deficiency/cms-f0554) Allow residents to self-administer drugs if determined clinically appropriate. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0644](https://carefield.site/deficiency/cms-f0644) Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0645](https://carefield.site/deficiency/cms-f0645) PASARR screening for Mental disorders or Intellectual Disabilities — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0692](https://carefield.site/deficiency/cms-f0692) Provide enough food/fluids to maintain a resident's health. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0803](https://carefield.site/deficiency/cms-f0803) Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-03-03 — [F-0919](https://carefield.site/deficiency/cms-f0919) Make sure that a working call system is available in each resident's bathroom and bathing area. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2025-11-26 — [F-0585](https://carefield.site/deficiency/cms-f0585) Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. — scope/severity D (No actual harm, potential for more than minimal harm); Past non-compliance; complaint survey - 2025-04-29 — [F-0628](https://carefield.site/deficiency/cms-f0628) Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2025-04-29 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2025-03-04 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2024-05-22 — [K-0223](https://carefield.site/deficiency/cms-k0223) Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-05-22 — [K-0345](https://carefield.site/deficiency/cms-k0345) Have approved installation, maintenance and testing program for fire alarm systems. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-05-22 — [K-0914](https://carefield.site/deficiency/cms-k0914) Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-05-22 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-05-22 — [K-0921](https://carefield.site/deficiency/cms-k0921) Ensure that testing and maintenance of electrical equipment is performed. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - …and 42 more on the source page. ## Penalties - 2024-02-29 — Civil money penalty (fine): $16,801 ## Staffing (PBJ, hours per resident per day) - Total nurse: 3.53968 (state avg 3.90434, US 3.90085) - RN: 0.55468 - Nursing staff turnover: 37.5% ## Owners and managers of record (CMS disclosures) - [PC Gen Ct Opco Holdco LLC](https://carefield.site/owner/org-pc-gen-ct-opco-holdco-llc) — Direct owner, 100%, since 2022-11-15 - [PC Gen Ct Opco Topco LLC](https://carefield.site/owner/org-pc-gen-ct-opco-topco-llc) — Indirect owner, since 2022-11-15 - [PC Gen Ct Topco LLC](https://carefield.site/owner/org-pc-gen-ct-topco-llc) — Indirect owner, since 2022-11-15 - [Sms 2021 Trust](https://carefield.site/owner/org-sms-2021-trust) — Indirect owner, since 2022-11-15 - [Des Capital LLC](https://carefield.site/owner/org-des-capital-llc) — Indirect owner, since 2022-11-15 - [Jrk Investments LLC](https://carefield.site/owner/org-jrk-investments-llc) — Indirect owner, since 2022-11-15 - Jacob Klugman — Indirect owner, since 2022-11-15 - Shalom Stein — Indirect owner, since 2022-11-15 - Daniel Sternbuch — Indirect owner, since 2022-11-15 - Shalom Stein — Operational / managerial control, since 2022-11-15 - James Gallagher — Operational / managerial control, since 2022-11-15 - Jeff Hilliard — Operational / managerial control, since 2022-11-15 - Robert Hoch — Operational / managerial control, since 2022-11-15 - Kristin Lagana — Operational / managerial control, since 2022-11-15 - Marnie Tetreault — Operational / managerial control, since 2022-11-15 ## Nearby nursing homes - [Complete Care at Fox Hill](https://carefield.site/facility/ct-dph-2479) — 0.2 km, CMS overall not rated - [Woodlake at Tolland](https://carefield.site/facility/cms-075382) — 2.2 km, CMS overall 3/5 - [Vernon Rehabilitation and Healthcare Center](https://carefield.site/facility/cms-075334) — 3.6 km, CMS overall 5/5 - [Evergreen Center for Health & Rehabilitation](https://carefield.site/facility/cms-075326) — 13.7 km, CMS overall 2/5 - [Manchester Rehabilitation and Healthcare Center](https://carefield.site/facility/cms-075333) — 13.9 km, CMS overall 4/5 - [Westside Care Center](https://carefield.site/facility/cms-075252) — 14.3 km, CMS overall 2/5 - [Touchpoints at Manchester](https://carefield.site/facility/cms-075314) — 14.4 km, CMS overall 5/5 - [Mansfield Center for Nursing and Rehabilitation](https://carefield.site/facility/cms-075402) — 16.9 km, CMS overall 3/5 ## Sources - cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D - cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D - cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D - cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D - cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D - cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=075183&conditions%5B0%5D%5Boperator%5D=%3D --- Source page: https://carefield.site/facility/cms-075183 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.