# The Pines Nursing and Rehabilitation Center The Pines Nursing and Rehabilitation Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Hot Springs, AR, CMS Certification Number 045243, with 125 certified beds and about 71 residents per day. CMS rates it 2/5 overall (health inspections 1/5, staffing 4/5, quality measures 5/5). ## Key facts - Status: Active CMS certification - Address: 524 Carpenter Dam Road, Hot Springs, AR 71901 (Garland County) - Ownership type: For profit - Limited Liability company - Operator (legal business name): [Pines SNF Operations, LLC](https://carefield.site/operator/op-pines-snf-operations-llc) - CMS chain: [Southern Administrative Services](https://carefield.site/chain/cms-chain-480) — 35 facilities - Phone: 5012624124 - Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/045243 ## Inspection record 7 inspections in the CMS window (latest 2026-07-30); 24 citations (18 health, 6 fire safety); 0 at actual harm and 1 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history. - 2024-08-29 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity J (Immediate jeopardy to resident health or safety); Past non-compliance; complaint survey - 2026-07-30 — [K-0161](https://carefield.site/deficiency/cms-k0161) Use approved construction type or materials. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [K-0353](https://carefield.site/deficiency/cms-k0353) Inspect, test, and maintain automatic sprinkler systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [K-0355](https://carefield.site/deficiency/cms-k0355) Properly select, install, inspect, or maintain portable fire extinguishes. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0552](https://carefield.site/deficiency/cms-f0552) Ensure that residents are fully informed and understand their health status, care and treatments. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0584](https://carefield.site/deficiency/cms-f0584) Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0693](https://carefield.site/deficiency/cms-f0693) Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0744](https://carefield.site/deficiency/cms-f0744) Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0759](https://carefield.site/deficiency/cms-f0759) Ensure medication error rates are not 5 percent or greater. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2026-07-30 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2025-04-02 — [F-0759](https://carefield.site/deficiency/cms-f0759) Ensure medication error rates are not 5 percent or greater. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2025-04-02 — [F-0803](https://carefield.site/deficiency/cms-f0803) Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2025-04-02 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2025-04-02 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-08-29 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2024-08-29 — [F-0686](https://carefield.site/deficiency/cms-f0686) Provide appropriate pressure ulcer care and prevent new ulcers from developing. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey - 2024-02-23 — [K-0347](https://carefield.site/deficiency/cms-k0347) Properly provide smoke detection systems in areas open to corridors. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2024-02-23 — [K-0363](https://carefield.site/deficiency/cms-k0363) Install corridor and hallway doors that block smoke. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - …and 4 more on the source page. ## Penalties - 2024-08-29 — Civil money penalty (fine): $13,863 ## Staffing (PBJ, hours per resident per day) - Total nurse: 4.17511 (state avg 4.07811, US 3.90085) - RN: 0.53829 - Nursing staff turnover: 40.2% ## Owners and managers of record (CMS disclosures) - [4p2t1 Ops Holding LP](https://carefield.site/owner/org-4p2t1-ops-holding-lp) — Direct owner, 100%, since 2019-09-01 - [Jej Assets LP](https://carefield.site/owner/org-jej-assets-lp) — Indirect owner, since 2022-01-01 - Sharlot Ponthie — Indirect owner, since 2022-01-01 - [Alexark1 LLC](https://carefield.site/owner/org-alexark1-llc) — Operational / managerial control, since 2022-01-01 - [Jej Management, LLC](https://carefield.site/owner/org-jej-management-llc) — Operational / managerial control, since 2022-01-01 - John Higgs — Operational / managerial control, since 2024-01-21 ## Nearby nursing homes - [The Springs of Red Oak](https://carefield.site/facility/cms-045404) — 1.6 km, CMS overall 3/5 - [The Blossoms at Hot Springs Rehab and Nursing Cent](https://carefield.site/facility/cms-045098) — 2.4 km, CMS overall 5/5 - [Quapaw Care and Rehabilitation Center LLC](https://carefield.site/facility/cms-045338) — 6.5 km, CMS overall 4/5 - [The Springs of Park Ave](https://carefield.site/facility/cms-045142) — 7.8 km, CMS overall 4/5 - [Belvedere Nursing and Rehabilitation Center, LLC](https://carefield.site/facility/cms-045463) — 9.7 km, CMS overall 2/5 - [Lake Hamilton Health and Rehab](https://carefield.site/facility/cms-045445) — 13.4 km, CMS overall 3/5 - [The Blossoms at the Village Rehab & Nursing Center](https://carefield.site/facility/cms-045254) — 14.5 km, CMS overall 4/5 ## Sources - cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D - cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D - cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D - cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D - cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D - cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045243&conditions%5B0%5D%5Boperator%5D=%3D --- Source page: https://carefield.site/facility/cms-045243 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.