# Crestpark Helena, LLC Crestpark Helena, LLC is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Helena, AR, CMS Certification Number 045221, with 100 certified beds and about 32 residents per day. CMS rates it 5/5 overall (health inspections 4/5, staffing 5/5, quality measures 4/5). ## Key facts - Status: Active CMS certification - Address: 116 November Drive, Helena, AR 72342 (Phillips County) - Ownership type: For profit - Limited Liability company - Operator (legal business name): [Crestpark Helena, LLC](https://carefield.site/operator/op-crestpark-helena-llc) - CMS chain: [Crestpark](https://carefield.site/chain/cms-chain-722) — 6 facilities - Phone: 8703389886 - Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/045221 ## Inspection record 6 inspections in the CMS window (latest 2025-09-05); 29 citations (20 health, 9 fire safety); 0 at actual harm and 1 at immediate jeopardy; 1 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history. - 2023-04-13 — [K-0781](https://carefield.site/deficiency/cms-k0781) Have restrictions on the use of portable space heaters. — scope/severity J (Immediate jeopardy to resident health or safety); Corrected - 2025-09-05 — [K-0741](https://carefield.site/deficiency/cms-k0741) Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2025-09-05 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2025-09-05 — [F-0605](https://carefield.site/deficiency/cms-f0605) Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2025-09-05 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2025-09-05 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0558](https://carefield.site/deficiency/cms-f0558) Reasonably accommodate the needs and preferences of each resident. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0759](https://carefield.site/deficiency/cms-f0759) Ensure medication error rates are not 5 percent or greater. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0760](https://carefield.site/deficiency/cms-f0760) Ensure that residents are free from significant medication errors. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0761](https://carefield.site/deficiency/cms-f0761) Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected - 2024-06-06 — [F-0921](https://carefield.site/deficiency/cms-f0921) Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [K-0271](https://carefield.site/deficiency/cms-k0271) Have exits that are accessible at all times. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [K-0341](https://carefield.site/deficiency/cms-k0341) Install a fire alarm system that can be heard throughout the facility. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [K-0521](https://carefield.site/deficiency/cms-k0521) Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [F-0550](https://carefield.site/deficiency/cms-f0550) Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [F-0561](https://carefield.site/deficiency/cms-f0561) Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected - 2023-04-13 — [F-0584](https://carefield.site/deficiency/cms-f0584) Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected - …and 9 more on the source page. ## Penalties No fines or payment denials in the CMS penalties file (about the last three years). ## Staffing (PBJ, hours per resident per day) - Total nurse: 4.57542 (state avg 4.07811, US 3.90085) - RN: 0.75119 - Nursing staff turnover: 16.7% ## Owners and managers of record (CMS disclosures) - [Belew, LLC](https://carefield.site/owner/org-belew-llc) — Indirect owner, since 2009-09-01 - [Dilks, LLC](https://carefield.site/owner/org-dilks-llc) — Indirect owner, since 2009-09-01 - Barbara Belew — Indirect owner, since 2009-09-01 - Melisha Dilks — Indirect owner, since 2009-09-01 - [Belew, LLC](https://carefield.site/owner/org-belew-llc) — Operational / managerial control, since 2009-09-01 - [Dilks, LLC](https://carefield.site/owner/org-dilks-llc) — Operational / managerial control, since 2009-09-01 - Barbara Belew — Operational / managerial control, since 2009-09-01 - Melisha Dilks — Operational / managerial control, since 2009-09-01 ## Sources - cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D - cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D - cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D - cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D - cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D - cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045221&conditions%5B0%5D%5Boperator%5D=%3D --- Source page: https://carefield.site/facility/cms-045221 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.