# The Springs of Avalon

The Springs of Avalon is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in West Memphis, AR, CMS Certification Number 045217, with 85 certified beds and about 77 residents per day. CMS rates it 3/5 overall (health inspections 2/5, staffing 3/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 610 South Avalon St, West Memphis, AR 72301 (Crittenden County)
- Ownership type: For profit - Limited Liability company

- Operator (legal business name): [West Memphis Operators, LLC](https://carefield.site/operator/op-west-memphis-operators-llc)
- CMS chain: [The Springs Arkansas](https://carefield.site/chain/cms-chain-516) — 26 facilities

- CMS abuse icon: yes (cited for abuse in the recent window)

- Phone: 8707354543
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/045217

## Inspection record
7 inspections in the CMS window (latest 2026-08-13); 31 citations (19 health, 12 fire safety); 1 at actual harm and 0 at immediate jeopardy; 5 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-08-13 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity G (Actual harm (not immediate jeopardy)); Plan of correction, not yet verified
- 2026-08-13 — [K-0223](https://carefield.site/deficiency/cms-k0223) Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. — scope/severity F (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified
- 2026-08-13 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity F (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified
- 2026-08-13 — [K-0355](https://carefield.site/deficiency/cms-k0355) Properly select, install, inspect, or maintain portable fire extinguishes. — scope/severity F (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified
- 2026-08-13 — [F-0711](https://carefield.site/deficiency/cms-f0711) Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. — scope/severity D (No actual harm, potential for more than minimal harm); Plan of correction, not yet verified
- 2025-02-27 — [K-0347](https://carefield.site/deficiency/cms-k0347) Properly provide smoke detection systems in areas open to corridors. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [F-0761](https://carefield.site/deficiency/cms-f0761) Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [F-0803](https://carefield.site/deficiency/cms-f0803) Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-02-27 — [F-0805](https://carefield.site/deficiency/cms-f0805) Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [F-0812](https://carefield.site/deficiency/cms-f0812) Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2025-02-27 — [F-0880](https://carefield.site/deficiency/cms-f0880) Provide and implement an infection prevention and control program. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2024-05-22 — [F-0656](https://carefield.site/deficiency/cms-f0656) Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-05-22 — [F-0689](https://carefield.site/deficiency/cms-f0689) Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-02-02 — [E-0041](https://carefield.site/deficiency/cms-e0041) Implement emergency and standby power systems. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-02-02 — [K-0223](https://carefield.site/deficiency/cms-k0223) Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-02-02 — [K-0293](https://carefield.site/deficiency/cms-k0293) Have properly located and lighted "Exit" signs. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2024-02-02 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- 2024-02-02 — [K-0341](https://carefield.site/deficiency/cms-k0341) Install a fire alarm system that can be heard throughout the facility. — scope/severity F (No actual harm, potential for more than minimal harm); Corrected
- …and 11 more on the source page.

## Penalties
- 2025-08-14 — Civil money penalty (fine): $8,416

## Staffing (PBJ, hours per resident per day)
- Total nurse: 4.11192 (state avg 4.07811, US 3.90085)
- RN: 0.35178
- Nursing staff turnover: 55.8%

## Owners and managers of record (CMS disclosures)
- [White River Healthcare LLC](https://carefield.site/owner/org-white-river-healthcare-llc) — Operational / managerial control, since 2021-01-01
- Koyia Figures — Operational / managerial control, since 2021-01-01
- Laportia Knowlton — Operational / managerial control, since 2021-01-01

## Nearby nursing homes
- [The Springs Broadway](https://carefield.site/facility/cms-045195) — 1 km, CMS overall 2/5
- [Willowbend Health and Rehabilitation, LLC](https://carefield.site/facility/cms-045412) — 7 km, CMS overall 2/5
- [Parkway Health and Rehabilitation Center](https://carefield.site/facility/cms-445387) — 15.3 km, CMS overall 3/5
- [Harborview Post Acute](https://carefield.site/facility/cms-445428) — 15.5 km, CMS overall 2/5
- [Graceland Rehabilitation and Nursing Care Center](https://carefield.site/facility/cms-445331) — 20.3 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=045217&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-045217 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.