# Desert Terrace Healthcare Center

Desert Terrace Healthcare Center is a Medicare/Medicaid-certified nursing home (Nursing home · SNF / NF) in Phoenix, AZ, CMS Certification Number 035014, with 108 certified beds and about 89 residents per day. CMS rates it 3/5 overall (health inspections 2/5, staffing 2/5, quality measures 5/5).

## Key facts
- Status: Active CMS certification
- Address: 2509 North 24th Street, Phoenix, AZ 85008 (Maricopa County)
- Ownership type: For profit - Corporation

- Operator (legal business name): [24th Street Healthcare Associates LLC](https://carefield.site/operator/op-24th-street-healthcare-associates-llc)
- CMS chain: [The Ensign Group](https://carefield.site/chain/cms-chain-507) — 347 facilities

- CMS abuse icon: yes (cited for abuse in the recent window)

- Phone: 6022731347
- Medicare Care Compare: https://www.medicare.gov/care-compare/details/nursing-home/035014

## Inspection record
14 inspections in the CMS window (latest 2026-06-25); 29 citations (24 health, 5 fire safety); 0 at actual harm and 0 at immediate jeopardy; 0 without a verified correction at last report. CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years; no citation in that window is not proof of a clean history.
- 2026-06-25 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-04-09 — [F-0839](https://carefield.site/deficiency/cms-f0839) Employ staff that are licensed, certified, or registered in accordance with state laws. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-01-22 — [F-0567](https://carefield.site/deficiency/cms-f0567) Honor the resident's right to manage his or her financial affairs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-01-22 — [F-0607](https://carefield.site/deficiency/cms-f0607) Develop and implement policies and procedures to prevent abuse, neglect, and theft. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-01-22 — [F-0609](https://carefield.site/deficiency/cms-f0609) Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2026-01-22 — [F-0761](https://carefield.site/deficiency/cms-f0761) Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-12-03 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2025-09-26 — [F-0677](https://carefield.site/deficiency/cms-f0677) Provide care and assistance to perform activities of daily living for any resident who is unable. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2025-01-24 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-10-10 — [F-0600](https://carefield.site/deficiency/cms-f0600) Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-07-03 — [F-0684](https://carefield.site/deficiency/cms-f0684) Provide appropriate treatment and care according to orders, resident’s preferences and goals. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2024-01-16 — [F-0755](https://carefield.site/deficiency/cms-f0755) Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected; complaint survey
- 2023-10-20 — [K-0321](https://carefield.site/deficiency/cms-k0321) Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2023-10-20 — [K-0372](https://carefield.site/deficiency/cms-k0372) Ensure smoke barriers are constructed to a 1 hour fire resistance rating. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2023-10-20 — [K-0712](https://carefield.site/deficiency/cms-k0712) Have simulated fire drills held at unexpected times. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2023-10-20 — [K-0918](https://carefield.site/deficiency/cms-k0918) Have generator or other power source capable of supplying service within 10 seconds. — scope/severity E (No actual harm, potential for more than minimal harm); Corrected
- 2023-10-20 — [K-0920](https://carefield.site/deficiency/cms-k0920) Ensure proper usage of power strips and extension cords. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2023-10-20 — [F-0680](https://carefield.site/deficiency/cms-f0680) Ensure the activities program is directed by a qualified professional. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2022-09-09 — [F-0552](https://carefield.site/deficiency/cms-f0552) Ensure that residents are fully informed and understand their health status, care and treatments. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- 2022-09-09 — [F-0580](https://carefield.site/deficiency/cms-f0580) Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.)  that affect the resident. — scope/severity D (No actual harm, potential for more than minimal harm); Corrected
- …and 9 more on the source page.

## Penalties
No fines or payment denials in the CMS penalties file (about the last three years).

## Staffing (PBJ, hours per resident per day)
- Total nurse: 3.29128 (state avg 4.08079, US 3.90085)
- RN: 0.48511
- Nursing staff turnover: 58%

## Owners and managers of record (CMS disclosures)
- Soon Burnam — Operational / managerial control, since 2006-09-25
- Alex Eaton — Operational / managerial control, since 2025-12-19
- Omair Hasan — Operational / managerial control, since 2020-03-30
- Alex Eaton — Operational / managerial control, since 2025-12-19
- Omair Hasan — Operational / managerial control, since 2020-03-30

## Nearby nursing homes
- [Desert Haven Care Center](https://carefield.site/facility/cms-035062) — 1.1 km, CMS overall 1/5
- [Haven Health Sky Harbor, LLC](https://carefield.site/facility/cms-035290) — 2.8 km, CMS overall 2/5
- [Camelback Post Acute Care and Rehabilitation](https://carefield.site/facility/cms-035088) — 3.8 km, CMS overall 3/5
- [Haven of Phoenix](https://carefield.site/facility/cms-035107) — 6.9 km, CMS overall 3/5
- [Maryland Gardens Post Acute](https://carefield.site/facility/cms-035247) — 7.2 km, CMS overall 2/5
- [The Terraces of Phoenix](https://carefield.site/facility/cms-035003) — 8.1 km, CMS overall 5/5
- [The Rehabilitation Center at the Palazzo](https://carefield.site/facility/cms-035116) — 8.8 km, CMS overall 3/5
- [Resolve Harmony Center, LLC](https://carefield.site/facility/cms-035205) — 9.1 km, CMS overall 1/5

## Sources
- cms_provider_info: https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_ownership: https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_health_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_fire_safety_deficiencies: https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_penalties: https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D
- cms_inspection_dates: https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=035014&conditions%5B0%5D%5Boperator%5D=%3D

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Source page: https://carefield.site/facility/cms-035014 · Carefield — Senior Care Intelligence. Facts come from the CMS Provider Data Catalog (Medicare/Medicaid-certified nursing homes). Missing data never means no issue exists.
